We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
No Gas from Npower for xmas
Options

toddy2226
Posts: 49 Forumite
Basically NPower should have installed a new gas meter to a house my freind and her family have moved into. They have promised on 3 different occasions that there would be Gas to the propety before xmas.This is not the case and the latest date she has been given is 31 December.She has been on the phone to them (when she can get through) every day for 3 weeks trying to sort this out but to no avail. The whole family are having to use freinds and family for baths /showers and the only heating they have are some electric fan heaters borrowed from freinds.Xmas this year for the family and the 2 boys will be at freinds .
N powers responce to the matter has been to offer £70 compensation,
Anybody think this is a fair offer? Who should she contact? ,what can she do?
TIA
Toddy
N powers responce to the matter has been to offer £70 compensation,
Anybody think this is a fair offer? Who should she contact? ,what can she do?
TIA
Toddy
0
Comments
-
Your best asking this in energy forum and not Martin Lewis appearances0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards