Firebox - delivery??

Lesley_Allan

I ordered a xmas gift on 1st Dec, and it was dispatched Friday 3rd Dec, I realise with the recent bad weather this will hamper deliveries....

just wondering if anyone has maybe ordered something from here round about the same time and if they have received it yet...

i realise there is not much i can do.. apart from keep fingers crossed..

lolly3

Hi

Im waiting on a parcel from firebox too but mine was shipped 10th December.( so week after yours). It says normally takes 3 - 7 working days. I guess with the snow there is still a backlog Im also waiting on play.com parcels too.
Still another week & half to get here lol!

HTH

housebug

We're still waiting on parcels from Amazon, ordered on Dec 4th. Lord knows if they'll get here, especially with more "weather" on the way.

picklepick

are these all royal mail?

im waiting on stuff thats been sat in the sorting office since the 10th.

things came from other couriers within 2 working days which is only adding to my frustration!

LJM

i ordered from fire box last year never did recieve my order, got my money back though

LalaGomay

Where is Firebox based? If the parcels are coming from Scotland or somewhere very snowy, I suppose that will affect it.

I ordered something from them, but it was only a couple of days ago.

Lesley_Allan

Think they are based in England....

Never bought from them before so a bit worried that other poster never actually received anything from them and had to get a refund...

coco1980

i live in scotland and had ordered from amazon on 1st december, my postman delivered them on sunday:D !! was told by postman that comes to my work that that they are all working overtime trying to catch up with the backlog.

annie123

firebox dispatch depot is near Ikea Croydon, if anyone's nearby to collect.

Unfortunately they use city link for most of their parcels and the local depot had 8 of those massive lorries in its car park 48 hours ago, waiting to be sorted and dispatched either around the country or for local delivery, that's approx 5/6000 parcels in total, not all firebox of course.

My hubby works for another courier company nearby...no back log:) and has tried to collect our own stuff ordered online from them. He failed, they wouldn't let him rummage among their unsorted parcels.

Ask firebox to send either Royal Mail or another company, or go and see for themselves how city link are coping, or not as the case is!

sarah*a

I ordered on the 9th and received it on the 13th. Only a small box and was delivered by royal mail.

I live in Birmingham and we don't have any 'weather' here - so not sure if that made a difference?

mkgirl1981

i ordered something tues 30th nov, think i got it about a week later, i used the free delivery option which said 5-7 days delivery, firebox did email me when it was dispatched & it arrived few days after email