ENDOWNMENT COMPLAINT , is this good news ?

thehairybuilder

I`ve had an endownment complaint lodged with FOS for last few months which started with a Consumer Consultant who in turn passed it onto a Casework Support Manager.

Now I`ve received a letter from the Adjudicator to whom it has been passed for further investigation.

Am I being over enthusiastic assuming this is good news ? Is it simply the next stage of the investigation ?

Has anyone else had a complaint who can remember who dealt with it and at what stage of the process.

Any help would be appreciated.

Thanks
Hairy

dunstonh

Its nothing to get enthusiastic about. It could work against you as much as it could for you and you cannot read anything into it.