Tom & Jerry: Collectors Edition: Volume 3/4: only £1 Delivered

GingerDi

nothing last night but this morning under outstanding orders they show as allocated. No confirmation email though still.

Jodie1234

Ah gutted I missed this one! Thanks though op!

kez1234

let's hope we get them, fingers crossed

lilian1977

Oh no, i really wanted the episode Two Mouseketeers - ah well. I'll pay £5 at Play instead!

gunsandbanjos

Just checked the time on my confirmation email and it came through immediately after i ordered. Went into my junk folder though.

Ashley3283

I am getting "Sorry. That product does not exist."
Have I missed this one??

tattybonce

Yes, its finished now

Kaz_1985

Thank you for your order item 35776 Tom & Jerry Volumes 3 & 4.
Unfortunately, due to human error, it was put on sale at £1.
We are really very sorry but we cannot honour this mistake and we have therefore had to cancel your outstanding order.
We understand that this kind of mistake is unacceptable and we have improved the pricing process to ensure it does not happen again.
Once again, we are truly very sorry for any disappointment this may cause.
Kind regards
Carole Wilkes
Head of Customer Services

Where do we stand on this? If we do? xx

Dan2310

Kaz_1985 wrote: »

Thank you for your order item 35776 Tom & Jerry Volumes 3 & 4.
Unfortunately, due to human error, it was put on sale at £1.
We are really very sorry but we cannot honour this mistake and we have therefore had to cancel your outstanding order.
We understand that this kind of mistake is unacceptable and we have improved the pricing process to ensure it does not happen again.
Once again, we are truly very sorry for any disappointment this may cause.
Kind regards
Carole Wilkes
Head of Customer Services

Where do we stand on this? If we do? xx

"Really very sorry" not the best English lol! Also about your question on past deals that Ive tried this on when we have been informed of an error or something there never seems to be anything you can do. I think its something to do with them not forming a contract until they take payment (that said IWOOT still cancelled peoples orders after payment was taken!).

gunsandbanjos

I got the cancellation email too:(