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Is the Labour Party exporting jobs?

This is nothing to do with saving money but the idea of companies exporting jobs effects the wealth of the country.

My wife just received a call to ask if she was a Labour supporter. I answered the phone. The name and accent were both Asian which leads me to believe that, like so many of our large organisations, the Labour Party is using a foreign call centre to do its marketing.

If the party of government is doing this what sort of example is that to the rest of the country?
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Comments

  • shrek101
    shrek101 Posts: 2,249 Forumite
    I am not at all surprised soon it will be a rarity to actual speak to someone on the phone from a call centre in UK.

    I cant blame the people in India that after all if we lived there we would most likely do the same if we could. But once labours costs and living standards improve the big corporations will exploit some other poor nation that has English speakers.

    I much rather have a UK call center all day.

    No longer a user, goodbye folks. PLEASE delete my account. Thank you
  • What sort of lesson is it to the youth of the country ?

    You don't need to have any ideas of your own, any morals, any plans, make anything, do anything, just go along with the consensus and you'll be successful.

    Oh, I nearly forgot the most important part of new labour, if it's not working out for you; LIE.

    Let's spend all the taxpayers' money on needless adverts for the government.

    Children's bond, paid to all babies born after **/**/*****, why does it need advertising? Maybe it's means-tested!

    Army? No better time to join? which country do you want to die for george Bush in ?

    TA? No it's not weekend soldiering anymore, you can now be taken away from your lovely job in Britain and be put in the firing line in Iraq!
    Just for one moment, thought I'd found my way.
  • student100
    student100 Posts: 1,059 Forumite
    1,000 Posts Combo Breaker
    Aren't you jumping to conclusions? The person calling could be in the UK and just happen to be asian. Do you know that the person was calling from an official Labour "call centre" anyway?
    student100 hasn't been a student since 2007...
  • NOWSE
    NOWSE Posts: 386 Forumite
    Part of the Furniture Combo Breaker
    student100 wrote:
    Aren't you jumping to conclusions? The person calling could be in the UK and just happen to be asian. Do you know that the person was calling from an official Labour "call centre" anyway?

    No I don't. I'm pretty sure that it was Labour.The number was withheld which is usually the case with call centres(or those with something to hide, like dossiers on weapons of mass destruction).
  • student100
    student100 Posts: 1,059 Forumite
    1,000 Posts Combo Breaker
    NOWSE wrote:
    The number was withheld which is usually the case with call centres(or those with something to hide, like dossiers on weapons of mass destruction).

    This argument does not prove anything. In fact it is a logical fallacy; a non-sequitur (i.e. it does not follow).

    If you know that "if a call centre calls me, the number will be witheld" and "the number is witheld" does not mean you can say "therefore it is a call centre". It does not follow.

    It's like saying
    "If I am in Paris, then I am in France. I am in France. Therefore I am in Paris" (which obviously does not follow; what if you are in Nice, or Lyon, or Bordeaux, or Nantes, or...).
    student100 hasn't been a student since 2007...
  • NOWSE
    NOWSE Posts: 386 Forumite
    Part of the Furniture Combo Breaker
    student100 wrote:
    This argument does not prove anything. In fact it is a logical fallacy; a non-sequitur (i.e. it does not follow).

    If you know that "if a call centre calls me, the number will be witheld" and "the number is witheld" does not mean you can say "therefore it is a call centre". It does not follow.

    It's like saying
    "If I am in Paris, then I am in France. I am in France. Therefore I am in Paris" (which obviously does not follow; what if you are in Nice, or Lyon, or Bordeaux, or Nantes, or...).

    I'm not bothered what you say I don't trust any politicians. Lies, spin and deceit are their stock in trade. Next time the Labour party phone I suggest that those choose to do it with someone who can speak English fluently or better still, don't phone
  • student100
    student100 Posts: 1,059 Forumite
    1,000 Posts Combo Breaker
    Ok. So in answer to your question "Is the Labour Party exporting jobs?"
    we can answer "we don't know".

    You haven't provided any evidence to suggest that they are, and I don't have any evidence to show that they're not.

    Depends on your political stance as to whether you assume them innocent until proven guilty, or guilty until proven innocent :)
    student100 hasn't been a student since 2007...
  • NOWSE wrote:
    No I don't. I'm pretty sure that it was Labour.The number was withheld which is usually the case with call centres(or those with something to hide, like dossiers on weapons of mass destruction).

    Yes it probably was a call centre.

    How on earth do you know where it was? The vast majority of call centres are still within the UK. Just because it was an asian name you presume it was in india? Most overseas call centres make their staff use english names.
  • peterbaker
    peterbaker Posts: 3,083 Forumite
    stuwilky wrote:
    How on earth do you know where it was? The vast majority of call centres are still within the UK. Just because it was an asian name you presume it was in india? Most overseas call centres make their staff use english names.
    I would suggest that it is wholly likely that the call centre was in India. I do not believe that the vast majority of call centres that I deal with are in the UK. I now believe that the majority I talk to are now in India. This includes businesses ranging from the AA, Barclays and Citibank at one end of the alphabet no doubt to other equally large businesses whose names begin with XY and Z at the other! And in the main, the quality of the service they seek to provide is extremely high compared to their English counterparts.

    As for English names, I was told by one fellow sitting somewhere near Delhi who said his name was Christopher, that it was indeed his real name and that there are actually quite significant numbers of Indians with English names in the first place. Many of the Indian call centre staff I have spoken to used their Asian names freely.

    After you have made or received a number of calls to Indian call centres you are likely to get a good feel within the first ten seconds of the next call centre type call as to whether it is India or not. It's a combination of the accent, the quality of the line, and the level of intelligence at the other end. Generally Indian call centre staff are considerably more intelligent than UK call centre staff, solely for economic reasons.

    I believe that huge numbers of jobs have indeed been exported in this way. Yet, like the immigration problem, there has been no effective control by the government. The Labour government is so "hands off" on some of these topics that it might just as well be voted out next time round just to see if anything changes! If nothing changes then we've lost nothing. If things do change then at least we might be able to say the government actually did something!
  • student100
    student100 Posts: 1,059 Forumite
    1,000 Posts Combo Breaker
    peterbaker wrote:
    #If things do change then at least we might be able to say the government actually did something!
    Is it worth suffering four years of the tories just to see if "the government does something?"

    And if, as you say, British businesses get more intelligent staff for less money by moving call centres abroad, in some respects the British economy is benefiting. At any rate the solution to the problem lies with making the British workforce more attractive to British employers rather than stopping companies exporting jobs.
    student100 hasn't been a student since 2007...
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