Can't get notebook to work wirelessly. Can anyone help please?

ChelseaGirl

I have recently acquired a new Samsung N130 notebook. I was looking forward to being able to use it wirelessly, but for some reason it will only work if it it plugged in to my O2 broadband box.

When I got it, I had help to find the password on my O2 broadband box so that I could connect to my own broadband.

However, I just get the message that a network cable is unplugged until I connect the netbook to the broaband box using the wire.

Even when I do this, I still get a message to say that I have a bad signal or something, and that I may not be able to connect to the internet etc.

My brother has been able to connect the netbook wirelessly at his house to his internet provider (BT I think).

Does anyone have any idea what the problem could be and how I can rectify it please?

My brother thinks it may be some kind of configuration problem, but doesn't know what or how to sort it.

Many thanks in advance for any help you may be able to give.

debitcardmayhem

Go to Network and Sharing centre in control panel and connect to network , see if it sees your wireless router.

ManAtHome

Is it a new one or has it been 'passed on' (or bought 2nd hand)?

If new, it should connect by wire out of the box and just need the password for WiFi. If not new, probably some comms management software which needs changing or removing. As it connects wirelessly to a BT box, maybe some BT-branded stuff getting in the way- anything 'obvious' on the desktop or task-bar?

ChelseaGirl

Thanks for your replies. Netbook refuses to connect wirelessly no matter what I do.

Netbook is brand new, and I can't see anything obvious on the task management or tool bar.

Will have to keep asking around to see if ther's anything that can be done to make it work wirelessly.

debitcardmayhem

ChelseaGirl wrote: »

Thanks for your replies. Netbook refuses to connect wirelessly no matter what I do.

Netbook is brand new, and I can't see anything obvious on the task management or tool bar.

Will have to keep asking around to see if ther's anything that can be done to make it work wirelessly.

are there any messages at all, also there is a switch on the keyboard to switch on/off wireless it is Fn+FF9 i think, there looks like a blue aerial/dish on the key.

j2011

Obvious question but do you have a wireless router?

JUNIOR

Try this

Start /right click computer/manage/Device manager/Network adapters : are there any yellow exclamation marks ? is there 2 devices in there? ( ie wireless adapter & ethernet adapter )

if there is a wlan /wireless adapter uninstall and reboot , it should reinstall on reboot .

J

macman

j2011 wrote: »

Obvious question but do you have a wireless router?

Should be wireless if it's an 02 Thomson router. But is the wireless function enabled in the router interface? You can't connect to a wireless network unless you have first set one up on the router (unless there is a default network already installed).
Can you see your wireless network (or any others in the neighbourhood) when you try to connect?
It's normal to see the 'network cable unplugged' message when you unplug your ethernet connection.

macman

It already works on ethernet, the OP is trying to get a wireless connection.

ManAtHome

macman wrote: »

It already works on ethernet, the OP is trying to get a wireless connection.

Sorry macman - noticed that when I re-read the OP (4th paragraph was throwing me). Have removed my post.

forgotmyname

Wireless light on the router? Wireless light on the netbook? A friends one turns off everytime it switches off.
Needs to be enabled every time.

Do you search for wireless networks? Insert the correct SSID and passkey, Not the routers serial number.


When connected with a wire use your internet browser to open the routers settings.

http://192.168.1.254/

Username = Administrator

Password = your routers serial number.