Credit Expert - Cancel Membership

joebloggs2112

Hi,

I tried to cancel my credit expert membership today after the free trail. Very frustrated after trying their freephone number. (0800 561 0083). You get a recorded message that repeats twice saying. "Sorry our lines are too busy try again later", and then it cuts the call. It doesn't put you in a queue to speak to anybody. I think this is because people will forget to call back and they'll get some money off of you when you go over the 30 days. Very naughty.

I called this number instead. 0115 941 0888. It's for their head office. I got put straight through to an operator. And canceled membership in seconds.

Tell everybody that you can. I think it's very wrong of them to pray on people that sign up for the free report.

Kind Regards,

Dave


(PS @ Admins. Sticky??)

blondie22

0800 5610083 this number was given to me after dialling 0115 as mentioned above. straight forward cancellation although they do try to get you to stay and rattle off all the 'good' points of credit expert.

Deeperblue

Useful to know as I'll be cancelling my membership soon. How early can I cancel it btw? It says on Quidco I need to complete the 30 day trial but I don't want to leave it too long and end up paying.

nextyeartina

hi

i sent them an email explaining i'd like to cancel my subscription before the free trial runs out. they emailed back within 24 hours confirming cancellation :eek:

tina x

vuittondreamer

i did the same nextyeartina, and with equifax

dazzaofdagenham

nextyeartina wrote: »

hi

i sent them an email explaining i'd like to cancel my subscription before the free trial runs out. they emailed back within 24 hours confirming cancellation :eek:

tina x

can you let us have the email address ?

darren

Pookielydia

Deeperblue wrote: »

Useful to know as I'll be cancelling my membership soon. How early can I cancel it btw? It says on Quidco I need to complete the 30 day trial but I don't want to leave it too long and end up paying.

Ignore Quidco,

You most certainly DO NOT have to complete the 30 day trial before cancelling! And if you look at it this way, if you complete the 30 day trial they WILL automatically charge you the £7.99 monthly fee from then onwards every month.

What you need to do is cancel it BEFORE the 30 day trial is up so you don't get charged and I'm certain it says that when you sign up.

Hope you get it sorted.

nextyeartina

[EMAIL="CustomerService@CreditExpert.co.uk"]CustomerService@CreditExpert.co.uk[/EMAIL]

tina x