Barclays bank Oral interview!!

Kaybenson

Hi guys,

A friend of mine who had been looking for job after masters for over 2 years NOW had interview for next week.

She had passed the telephone interview etc.

What are the likely questions?

Thanks

chivers1977

Depends which role she is going for........

Kaybenson

I will ask her but i believe its all these people at the counter:D

sharpy2010

Surely likely questions would be along the lines of "Have you dealt with the general public in any previous roles..." or "What would you do if a customer kicked off...".

chivers1977

From googling Barclays cashier interview questions:

http://www.kent.ac.uk/careers/interviews/ivbanking.htm

I would expect there to be a question about why someone with a masters is going for an entry level job and what career expectations they have.

Kaybenson

Thanks chivers.

That is very handy!:T

emilyteach1

Kaybenson wrote: »

Hi guys,

A friend of mine who had been looking for job after masters for over 2 years NOW had interview for next week.

She had passed the telephone interview etc.

What are the likely questions?

Thanks

I've worked for them in one of their call centres. Personally I hated it [there's a couple of posts explaining why kicking about on this forum], but I guess a job is a job.

Regardless of what the questions actually ASK, what they're really looking for is sales accumen. Everybody, from call centre agents to cashiers to branch managers have sales targets to hit, and these vary in difficulty from role to role, or even from branch to branch.

Assuming your friend is applying for the role of cashier, 'sales through service' is a major theme. i.e., someone comes in to order a new chequebook, but you need to somehow work out how you can refer them to have an appointment with a senior colleague for a full financial review.

Should point out that I worked for Barclays donkeys years ago, which is why I'm comfortable 'naming and shaming'. They don't even feature on my CV, it was that long ago and the job was relatively short-lived. Also, my experience with them is somewhat out of date, and things might have changed, but knowing them so well, I doubt it

Sammyantha

chivers1977 wrote: »

I would expect there to be a question about why someone with a masters is going for an entry level job

Because Barclays actually pay decently as opposed to most positions open to master grads.

To the OP - Expect questions on people handling, self management, planning, ability to work in a team and individually, worst/ best scenarios, career expectations in 5/ 10 years time, money management, expectations of the role, skills, what you can add to the company, what you know about them. Behavioural type questions are the norm along with competency testing.

tra072011

Hi

This topic help me a lot in developing my project. I will contribute more when I finished it.