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Asda returns

Not sure if this is the right thread to put this in but on returning something to asda yesterday I was told that as from the end of October they WILL NOT refund items returned without a receipt. Just thought I'd let anyone interested know.
They took my signature away!!!! :confused:

Comments

  • sarahmoon wrote:
    Not sure if this is the right thread to put this in but on returning something to asda yesterday I was told that as from the end of October they WILL NOT refund items returned without a receipt. Just thought I'd let anyone interested know.


    If it's asda branded how can they refuse :confused:
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    well keep the receipt then, if you dont then what do you expect when they tell you you cant have a refund
    No Links in Signature by site rules - MSE Forum Team 2
  • Sorry should have said durabrand and asda own make i.e. george they will refund without receipt but not big electricals
    They took my signature away!!!! :confused:
  • teedy23
    teedy23 Posts: 2,090 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    sounds like the assistant was fed up with returns, people do like to fib dont they!
    :T:jDabbler in all things moneysaving.Master of none:o

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  • I was just letting people know. I generally do keep receipts, just hadnt this time.
    They took my signature away!!!! :confused:
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    thats ok then
    No Links in Signature by site rules - MSE Forum Team 2
  • kittykate_2
    kittykate_2 Posts: 1,834 Forumite
    no no no, after the end of october Asda is changing it's refund policy. if you change your mind then they'll refund the product no questions asked whether you have your receipt or not. (except for electrical goods)
    :A I love MSE!!! :A
  • Coupon-mad
    Coupon-mad Posts: 156,441 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    kittykate wrote:
    no no no, after the end of october Asda is changing it's refund policy. if you change your mind then they'll refund the product no questions asked whether you have your receipt or not. (except for electrical goods)


    Wow, is that right? I like a good no-quibble refund policy and sometimes do tear myself away from Tesco to avail myself of some Asda bargains. :o
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  • kittykate_2
    kittykate_2 Posts: 1,834 Forumite
    Coupon-mad wrote:
    Wow, is that right? I like a good no-quibble refund policy and sometimes do tear myself away from Tesco to avail myself of some Asda bargains. :o


    yeah thats what they've told us. If someone brings something back, don't argue with them - if it's in a resellable condition then refund the money.
    :A I love MSE!!! :A
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