THORNTONS up to HALF PRICE xmas hampers etc -1 day only - from 22nd nov

missdemeanour

ShowmetheMoney wrote: »

Can I ask how you got for £31 delievered - is coming up as £33.70 delivered for me

the extra 2.70 is cashback, tracked through Quidco...
I know you're not meant to count it as cash but I've always had the cashback from thorntons before with no problems - so £31!

Giggle

Got mine yesterday and some bits missing

cooking-mama

I was just about to order the classic stack yesterday when someone on Grabbit posted that Tesco are selling the big 630gm classic box for less than 1/2 price at £6....went in after work last night and bought 2.....I still have a £5 off Thorntons offer(they Email you this if you register),will keep it and see if any new offers come up next week.

samy888

I order on the 23rd Nov and got a dispatch email on the 26th Nov but no sign of delivery, the order was generated but nothing more. I can't get through on the phones as they are short staffed and I've had no response to my email. Anyone else still waiting or is it just me?

loobylou232

samy888 wrote: »

I order on the 23rd Nov and got a dispatch email on the 26th Nov but no sign of delivery, the order was generated but nothing more. I can't get through on the phones as they are short staffed and I've had no response to my email. Anyone else still waiting or is it just me?

I ordered on the 22nd and still have no hamper. I've spoken to two people over the last week, one promised to ring back and never did, the second promised to re-send with next day delivery - that was last Tuesday and still nothing. I have also e-mailed twice and had firstly a very snooty reply saying my order would be here by Dec 2nd and I should have paid for express delivery if I wanted it any quicker. the second stating it was missing and would be re-dispatched. that was last Thursday.

I am really disappointed with thorntons. I know the weather has been awful but only for three days in london and all other deliveries have got through no problem. The worst thing is the appalling customer service I have had. They won't refund the delivery charge or even apologise for messing up! I won't be shopping on-line with them again, it's not worth the hassle no matter how good the discount.

I still want the chocolate I've paid for though!

littlereddevil

Mine just arrived. Ordered 30th November

dawyldthing

ask for the supervisor, if it was the same as when I was there its either Kizzy or Ann and they will sort your problem out