free greetings card delivered

4lads

cazzap06 wrote: »

I don't know what happened but one minute it was showing my balance as Zero because it accepted the code but at the end it said "£1.65"

AND I have just been sent an INVOICE for £1.65 to my spambox

Not happy!!

Am sure it,ll be fine, if you check your account under payment it should say free offer, that,s what it says on mine HTH

Issyc

It says the same on mine but they didn't take any payment details so it must be free.

Vaila

the first email address i used the invoice said £1.65 free offer, the second invoice was in my spam box and said just £1.65, i dont know what to think of it as although they have my address they dont have my bank details

flipper_72

Me too - invoice for £1.65 and my billing address (home address) just replied to the email asking why, will update if i get an answer.

icefall

I am getting whoops something went wrong

[Deleted User]

LOL ...All sorted now!!

I wrote to them and a very nice guy called Steve got STRAIGHT back to me and said there was an error with their system and the card is indeed free..

So a big THANKS OP and what a delightful company , he apologised and treated me like a valued customer - Not like some freebie grabbing monster! lol

If ONLY all companies were like this!! .. And the cards are lovely and good value anyway so they should do well

16112008

Me to invoiced £1.65, but we didnt put any bank card details in though so we cant be charged

poshstock66

Can it be sent at a later date, ie nearer xmas does anyone know. I've got to the checkout stage, but Don't want it turning up a month early - i'm NOT that organised! :rotfl:

flipper_72

Just got my reply - very nice too

Hi xxxxx,

Just ignore that you don’t have to pay. It’s just a confirmation email but it had a little bug which shows what the price would have been. We have just recently fixed it.

Thanks for using the service we hope you like the card.

Kindest Regards,
Steve

Spicey

Thanks Claire ordered mine