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Confused Over Tesco Big Clubcard Exchange

I decided this time round to exchange my vouchers online, as I want to buy a mobile phone for my son.

I exchanged £30 worth for 3 x £20 evouchers and thought I would receive them straight away as a code via email, but nothing arrived apart from confirmation of my order.

Do these evouchers come through the post? If so I wish they had made it clearer ,as knowing my luck, the phone I want to buy will sell out before I get them!
Mortgage Free in 3-T2 : Started at £151,000 Nov. 2009 Mortgage Free Oct 1st 2015 :)

Comments

  • Katyag
    Katyag Posts: 1,217 Forumite
    When I read it it says you will get your codes in a few hours. Id give it a wee while and if nothing email them back. Do check your spam folder see if it has gone in there.
    Bringing up 2 handsome boys and 1 gorgeous girl the MSE way!
    Joseph born 19th December 2001
    Matthew born 8th August 2007
    Tara born 23rd January 2011
  • cagsd
    cagsd Posts: 7,662 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    On the thread on the grabbit board, people have reported getting the codes emailed within an hour or two but they are told to allow up to 24 hours I think??
  • spidystrider
    spidystrider Posts: 1,246 Forumite
    Mortgage-free Glee!
    Thanks for the fast replies, that's not so bad then :) I hate to miss out.
    Mortgage Free in 3-T2 : Started at £151,000 Nov. 2009 Mortgage Free Oct 1st 2015 :)
  • Makeandsave
    Makeandsave Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I am trying to exchange for the eating out x 4 but the website is very slow and gettinga lot of errors :(
    Jan Wins: .
  • Discodave
    Discodave Posts: 617 Forumite
    vouchers get send in the post with an e-voucher code printed on the vouchers, to redeem online
  • Discodave wrote: »
    vouchers get send in the post with an e-voucher code printed on the vouchers, to redeem online

    I just rang tesco cos I ordered toy vouchers and they said they will be emailed within 24 hours.
  • Makeandsave
    Makeandsave Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Tescos wine finest wine orders are not going through on there systems, Spoke to a lady and she took the orer over the phone and it is still not working. I was trying to use £60 worth of double up vouchers (was told i could by every one i spoke to so it can not be that). Will be getting a phone call from tescos tomorrow will let you all know.
    Jan Wins: .
  • Word of warning. The postage cannot be paid for with evouchers. I transfered mine and it rejected the last voucher because one of the items I bought had come down in price since last night when I put them in the basket. It mean't I hadn't spent enough to use the final voucher. Oh well lets hope they transfer it back for me.
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