We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancelling PPI - need urgent advice

baggio_2
baggio_2 Posts: 12 Forumite
I have requested that my bank cancel my PPI and refund all previous PPI payments.

They have now said that they have lost the original agreement and have asked whether I have a copy. While I do have a copy I am reluctant to give them a copy as I feel that I am in a stronger position if I do not provide it.

Anybody else think that I should tell them that I have not got a copy?

Comments

  • Hi are you saying the ppi was mis-sold? as this is usually the only time that previous ppi payments will be refunded

    if you say you do not have a copy it could possibly penalise you rather than do you good
  • If they cannot find the loan agreement then the whole of the loan is unenforceable.
    They cannot sue you for non payment if you turned round and say I will not repay this loan.
    Use this to your advantage to see if they suddenly 'find' the paperwork.
  • Hi there,

    I am not saying that I do not have a copy, the bank are stating that they cannot find their copy of the agreement. I have a copy but have not yet acknowledged this to the bank as I feel the loan may now be unenforceable.

    Also, the PPI was missold and that is why I requested the repayment.
  • Don't tell them that you have a copy. It is up to them to keep the official documents. Use this information to 'force' the issue regarding PPI as this is a cheaper option for them rather than losing the whole loan balance.
  • very true baggio if they have lost the loan agreement then there is no physical proof that u have the loan except the copy u have, if u tell them u have misplaced ur copy then in theory the loan is unenforceable and makes ur case for a mis-selling of PPI all the more easy as they will be unable to prove otherwise
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.