Treadmill £34.99 WAS £399.99 Debenhams

YUMMYMUMMY89

i ordered at 14:30 and haven't had a cancellation email as yet. money has also gone from my bank account .. wonder if im the lucky 'picked out of a hat' customer that they honour one too as a goodwill gesture .. hmm you never know! :rofl:

m00nie

littlewren wrote: »

While there are greedy people on here, ordering 12 - for goodness sake! - this will always b****r it up for other people. Get a grip people and stop being so selfish!

one person ordering 12 or 1000 people ordering 1 is both going to have the same effect.. they are still going to notice an unusual trend in sales of the one item.. it probally sold a few a week before..

and we all knew it was a miss price so we all ordered for the sake of it being cheap and at the expense of the company so we are all as selfish as each other...

epsilondraconis

YUMMYMUMMY89 wrote: »

i ordered at 14:30 and haven't had a cancellation email as yet. money has also gone from my bank account .. wonder if im the lucky 'picked out of a hat' customer that they honour one too as a goodwill gesture .. hmm you never know! :rofl:

The problem is that I don't know whether the money has left my credit card because my card doesn't give me a real-time list of transactions. All I get is the real-time balance and because I've bought so much recently, I don't really know whether an additional ~£30 has come out yet.

Oh well, time will tell I guess. I'm sure I'll get an e-mail soon enough; however I can't help but get more excited as the minutes tick by.

piglet25

Whats the earliest order time to have recieved a cancellation? I ordered ar 3pm and am still waiting for mine to get cancelled - maybe they are working through the orders backwards!

fayefaye5

Orded at 3:05pm no cancellation email yet..... but i knwo its coming.


The sad thing is... I decided today was the day id buy a treadmill to get in shape...and thought OK ill check MSE first...and then this deal..I thought my lucky stars had all aligned at once.

Oh well.... once the email comes i shall start browsing again

piglet25

still no cancellation - they're waiting till morning just to tease me!

jessicar

zigmeister wrote: »

Well obviously, I mean, same outcome. She put me on hold (I'm guessing to check the price?) and came back and put the order through for me so I don't really see the problem. They'd notice the glitch anyway when ridiculous amounts of orders came through!

People always say that but it's wrong - retail systems are heavily automated so they can keep staff levels low in the head office. That's why some glitches do go through despite large numbers of orders.

A department store can have up to 100,000 different stock items on their assortment. Nobody is monitoring sales of every single line all the time - often the first time they might notice is looking at sales figure reports the following morning.

There's always a chance nobody will notice quickly enough and orders will slip through. But if people phone up - there's no chance.

YUMMYMUMMY89

grr .. still no emails for me. im starting to wish it would just come through so i can put my trusty blackberry down for at least a minute & look for new glitches and bargains ... they've taken the funds though. x

Hollysmummy24

I didnt actually GET an email saying the order had been cancelled- just on the one I got that said processing the status had changed from processing to unable to fulfill

YUMMYMUMMY89

DescriptionQTYPriceWesloEasy one step assembly Weslo treadmill1£29.74


Product charges PriceSUB TOTAL £29.74
Service charges PriceDelivery Charge£0.00SUB TOTAL £0.00
Order Total PriceGRAND TOTAL £29.74

thats what i got - my processing order email. has no status attached at all. moneys still left my account - wonder whats happening!
i ordered at 2:30pm and most of the people and after me have had cancellation emails. should i call them, dont want to give the glitch away although it already has been done? x