We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Massive issue with natwest

Ok, so about a year and a half ago, I lost my job. To cut a VERY LONG saga down, the long and short is I had to go on a payment / hardship arrangement with them.

That was fine, I was going to be on it for 3 months, but they failed to set it up twice, and it just kept on going! All this time, I was acruing interest which was double my payment to them each month, and they told me that whatever I didn't clear then, they would add onto the end of the term of the loan.

So, once I had a new ob, they gave me a £2,700 bill and told me that I had to pay it there and then or re-finance and be charged £8,000 in additional interest.

I ended up having to up my overdraft and clear a full months wages to clearing the ovedue balance.

Now, I want to get rid of NatWaste completely and have requested a full and final settlement - I asked to negotiate to a percentage of the amount of the loan (e.g. 85%) to make up for the MASSIVE inconvenience they caused me and the damage to my credit file. That request was met with a flat "We don't do that" - even though it was mostly their fault I was in that position in the first place.

Can anyone offer me any advice on this because I begrudge paying the full amount when the majority of it is interest charges now because they didn't stick to their side of the original agreement.

WELL ANNOYED - any help would be greatly appreciated.

Cheers,

Andy.:mad::mad::mad::mad:
«1

Comments

  • All banks are complete w*****s, to quote my dad.

    "They will give you an umbrella and take it away when its raining"

    Ive walked away from the best part of 30K on a my business account (Now bank with their competition debt free:)) with these crooks.
  • It wasn't their fault. You lost your job and couldn't pay and they invoked their contractual rights. Given you were quick enough to try and invoke your rights you can hardly criticise.
  • ILW
    ILW Posts: 18,333 Forumite
    mufc689908 wrote: »
    All banks are complete w*****s, to quote my dad.

    "They will give you an umbrella and take it away when its raining"

    Ive walked away from the best part of 30K on a my business account (Now bank with their competition debt free:)) with these crooks.

    You are a bankrupt though.
  • ILW wrote: »
    You are a bankrupt though.

    ....No....:rotfl:
  • zppp
    zppp Posts: 2,476 Forumite
    andyricco wrote: »
    Ok, so about a year and a half ago, I lost my job. To cut a VERY LONG saga down, the long and short is I had to go on a payment / hardship arrangement with them.

    That was fine, I was going to be on it for 3 months, but they failed to set it up twice, and it just kept on going! All this time, I was acruing interest which was double my payment to them each month, and they told me that whatever I didn't clear then, they would add onto the end of the term of the loan.

    So, once I had a new ob, they gave me a £2,700 bill and told me that I had to pay it there and then or re-finance and be charged £8,000 in additional interest.

    I ended up having to up my overdraft and clear a full months wages to clearing the ovedue balance.

    Now, I want to get rid of NatWaste completely and have requested a full and final settlement - I asked to negotiate to a percentage of the amount of the loan (e.g. 85%) to make up for the MASSIVE inconvenience they caused me and the damage to my credit file. That request was met with a flat "We don't do that" - even though it was mostly their fault I was in that position in the first place.

    Can anyone offer me any advice on this because I begrudge paying the full amount when the majority of it is interest charges now because they didn't stick to their side of the original agreement.

    WELL ANNOYED - any help would be greatly appreciated.

    Cheers,

    Andy.:mad::mad::mad::mad:

    1. Going on to a temporary repayment plan or arrangment to pay does affect your credit file, because you are not meeting the contractual monthly repayments on your loan.

    2. They have told you the terms of the plan. They look to reduce the monthly repayment for an agreed period, but you have to pay the arrears within a set period. This was told to you at the time the plan would have been set up.

    3. Re your massive inconvenience. You may feel inconvenienced, but at the end of the day they are under no obligation to do anything and just refer you to the CAB or CCCS. Because you were unable to meet your monthly loan repayment, you have requested this help and that's what they have done. I don't see how you can play the victim card now.

    4. You begrudge paying interest and charges that have incurred which are what? The only charge on a NW loan is a default fee of £30. As for interest, it is calculated daily but detailed on your loan agreement. If you fail to make a repayment on time or make reduced repayments, this will incur additional interest on the loan.

    I suggest that you see a debt charity, i.e. National Debtline, CCCS or CAB with regards to your situation.
    Best Regards

    zppp :)

  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    to make up for the MASSIVE inconvenience they caused me and the damage to my credit file. That request was met with a flat "We don't do that" - even though it was mostly their fault I was in that position in the first place.

    I find that completely bewildering how you can genuinely feel that you are the victim.

    Take zppp's advice above
  • Orville
    Orville Posts: 1,906 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker PPI Party Pooper
    I think what he is saying is that he come to an arrangement to pay, but yet they failed to set this up twice. While this was going on they kept charging him interest even though they are at fault for not setting it up.

    I think that is the main reason why he is peeved.
  • mufc689908 wrote: »

    Ive walked away from the best part of 30K on a my business account (Now bank with their competition debt free:)) with these crooks.


    how the devil?!?
  • Apples2
    Apples2 Posts: 6,442 Forumite
    mufc689908 wrote: »
    All banks are complete w*****s, to quote my dad.

    "They will give you an umbrella and take it away when its raining"

    Ive walked away from the best part of 30K on a my business account (Now bank with their competition debt free:)) with these crooks.

    1. You quote your Dad... I think you are quite young.

    2. I can't believe ANYONE else on the Internet has the same online name as you with all those numbers..

    Call me a cynic but you seem to be doing quite well for an 18 year old to have managed to obtained so much credit (and so much debt)

    http://www.youtube.com/user/MUFC689908

    https://secure.bebo.com/Profile.jsp?MemberId=3886455836&ShowSims=Y&SimsPage=2 (wooo a Bebo account too!!)

    I may be wrong.... but I doubt it young man... Stop waffling.
  • Apples2 wrote: »
    1. You quote your Dad... I think you are quite young.

    2. I can't believe ANYONE else on the Internet has the same online name as you with all those numbers..

    Call me a cynic but you seem to be doing quite well for an 18 year old to have managed to obtained so much credit (and so much debt)

    http://www.youtube.com/user/MUFC689908

    https://secure.bebo.com/Profile.jsp?MemberId=3886455836&ShowSims=Y&SimsPage=2 (wooo a Bebo account too!!)

    I may be wrong.... but I doubt it young man... Stop waffling.

    Not me.

    Sadly im older than 18
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.