Mackenzie Hall & unkown HFC debt

carleone

can anybody help me, about a week ago my boyfriend got a letter from " mackenzie hall", i have been reading the forum about it and just thought that id let you know that it is not just people with debts six years or over my apparent debt was on 2008 to 2010 for a whopping `£1,449,30` well you can imagine our surprise when this beauty came through the door as we had no idea what or who it was from, they have given a vague discription of the debt by saying that a company called HFC, any one actually know who HFC are? or mackenzie hall , i would appreciate it if someone can help me with this as i know that i have not had this debt because i moved, all i can say is that maybe someone stole my id or they are just scaming me, where do i go know, people have said that citizen advice are not very helpful over this matter as they cannot seem to get no info thereselves, thankyou if nyone can help.:j

fermi

Presumably HFC are these?

https://www.hfcbank.co.uk

Did you have a debt with them?

I'm going to change the thread title so people know what this thread is about.

chopper_99

Firstly you need to write to them and ask for proof that the debt exists and that it is indeed yours. Don't acknowledge anything and don't deal with them over the phone.

sparky7

HFC also manage the lending for PC World, if that helps...

fermi

sparky7 wrote: »

HFC also manage the lending for PC World, if that helps...

Handy to know. If they do that, I wonder how many other companies the do that for?

LilacPixie

they used to do the finance for land of leather/ reid furniture too. If they do PC world I guess they will do retail finance for currys too

jokur47

Hi there!

Alas i have just recieved the same sort of letter from m/h claiming i owe them 1506.49 and 434.73 anyone with the same problems ? Been on experian to check credit file and nothing registered.. I know i used hfc in the past and i know ive settled account with them also .
Seems a bit risky ! but im holding fire see what others have to say
Dorsetchap

FTW

jokur47 wrote: »

Hi there!

Alas i have just recieved the same sort of letter from m/h claiming i owe them 1506.49 and 434.73 anyone with the same problems ? Been on experian to check credit file and nothing registered.. I know i used hfc in the past and i know ive settled account with them also .
Seems a bit risky ! but im holding fire see what others have to say
Dorsetchap

Have them substantiate the debt first, and don't speak to them on the phone.

I can attest from personal experience that phone contact with this company is pointless, frustrating, and you'll feel no better for doing it.

ItMightBeUsefulOneDay

jokur47 wrote: »

Alas i have just recieved the same sort of letter from m/h claiming i owe them 1506.49 and 434.73 anyone with the same problems ?

Hmmm, MH have seem to have taken a sudden turn for a very reckless worse recently. Check out this thread for more links
https://forums.moneysavingexpert.com/discussion/2833694

The advice remains the same.
1. Prove it letter
2. Complain to OFT
3. Never, ever, EVER phone them.

FTW

ItMightBeUsefulOneDay wrote: »

Hmmm, MH have seem to have taken a sudden turn for a very reckless worse recently. Check out this thread for more links
https://forums.moneysavingexpert.com/discussion/2833694

The advice remains the same.
1. Prove it letter
2. Complain to OFT
3. Never, ever, EVER phone them.

Bear it in mind also that MH were warned by the OFT last year for their dubious business practices.

djbum_syd

They are disgustingly horrible people to have to deal with.
Avoid telephone contact with them at all cost - they are just nasty and offensive.