Silly Question

Options
I'm just about to do Halifax for the thousands they have robbed me of in bank charges over the past 6 years, I have the letter asking for a list of transactions and charges, just need to know whether to send it to Customer Relations or my local branch?

Comments

  • yung
    yung Posts: 700 Forumite
    Name Dropper Photogenic First Post First Anniversary
    Options
    I suppose you can send it to your branch. check this site for more info.

    http://www.consumeractiongroup.co.uk/forum/halifax-bank/
    Yung
    Early Retiree debt & stress free. and Joined the SKI club:j

  • crawley_girl
    crawley_girl Posts: 2,010 Forumite
    First Anniversary Combo Breaker
    Options
    No question is silly!

    I sent all of my letters (not Halifax) to their Head Offices or Customer Relations addresses.

    Have you read the Halifax thread on CAG? That may point you in the right direction!

    :heartpuls CG :heartpuls
    Ever wonder about those people who spend £2 apiece on those little bottles of Evian water? Try spelling Evian backward.
  • Catseyez
    Catseyez Posts: 993 Forumite
    Options
    yung wrote:
    I suppose you can send it to your branch. check this site for more info.

    http://www.consumeractiongroup.co.uk/forum/halifax-bank/


    It won't get dealt with properly if you take it to your branch. You really need to register on the Consumer Action Group forums and follow their instructions. You will find the correct address for Halifax claims on there.

    Good luck!
  • jamesfunnell
    Options
    Thanks, have had a good read through and will send to head office. Thanks for all your help. James
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.6K Banking & Borrowing
  • 250.2K Reduce Debt & Boost Income
  • 449.9K Spending & Discounts
  • 235.8K Work, Benefits & Business
  • 608.8K Mortgages, Homes & Bills
  • 173.3K Life & Family
  • 248.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards