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A dentists advice please!!!!

Hi

I posted last week about some dental work that needed doing, my side tooth that had been filled snapped so I went and saw the dentist not the previous one that had been there, this lady was Spanish and not easy to understand, anyway she said that the tooth could not be filled and took the impression and I asked was it doing to be a crown she said yes, I asked would it be the same size as my other teeth as when I had it filled it looked slightly shorter, she said yes, I went in today as the temp had come out and she said my tooth was back and ready to do, she glues something onto my tooth and says if this comes off she can glue it back... then goes on to say the bridge at the back she was going to do can be smaller, not 3 teeth but 2, I explain the where the wisdom will be out I want a tooth but she says no need, so I now know after looking at my mouth today we are singing from 2 different hymn sheets.
I have cried all day after looking at the tooth she has done, it looks just like the temp, I am thinking this is not a crown, it is not porcealin and smooth and only the front of my tooth is covered with a rough feeling surface plus I can see the top of my old tooth, this is now a two tone tooth:(.
I went back to the dentist this afternoon she was not there, spoke to the receptionist who said I had had an INLAY done, I am going back in the morning to see the dentist but really I want my £200 back and to go elsewhere I have no faith.... can I get a refund...

many thanks
a sad sam
Sam B

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just wait till it is seen by the dentist before you go off on one. If she is not there, ask to see another dentist for a second opinion.

    Toothsmith may be along sometime to help.

    Please dont be upset, no point, just go back tomorrow and take it from there.

    Forget about any refund for the moment.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • samuela66
    samuela66 Posts: 1,203 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    McKneff wrote: »
    Just wait till it is seen by the dentist before you go off on one. If she is not there, ask to see another dentist for a second opinion.

    Toothsmith may be along sometime to help.

    Please dont be upset, no point, just go back tomorrow and take it from there.

    Forget about any refund for the moment.

    Thanks McKneff,

    I am just so upset about it, thats why i asked about refund and going elsewhere, I was so dismayed when I looked into my mouth, thanks though

    sam
    Sam B
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Where is the tooth, is it visible when you speak, or smile.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • samuela66
    samuela66 Posts: 1,203 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    McKneff wrote: »
    Where is the tooth, is it visible when you speak, or smile.


    Yes on the right hand side 4th tooth in
    Sam B
  • welshdent
    welshdent Posts: 2,000 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    an inlay is almost a crown ... its a lab made filling so its a lot stronger than a regular filling and it can also be better crafted to the existing anatomy of the tooth. Its also far less destructive than a crown and carries IMO ... with my anecdotal findings .... a lower occurance of pulp death compared to a crown. Its often a superior restoration aswell due to the afore mentioned reasons. Sometimes one can ONLY do an inlay. I do quite a lot of them (not single surface on exempts you dentists out there ;) )

    Also your dentist IMO is correct re the not needing to replace a wisdom tooth if indeed it has been extracted. If you are expecting NHS work to replace a wisdom tooth aswell then I would say that would be extremely unlikely to be provided.

    It sounds to me like there is a clear break down in communication between you and your dentist and I would suggest calmly voicing your concerns to your dentist.

    I would hazzard a guess that if english is their second language then its quite possible they provided an inlay and called it a crown as they may have either not known how to completely express it to you or they may have felt it was a simple way to explain it to you. Not everyone has a good grasp of what we try and explain believe me. Also they fall in to the same treatment band (band 3) so from a pricing perspective they may have felt they were explaining to you but you clearly didnt get them from what you have said.
  • samuela66
    samuela66 Posts: 1,203 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    welshdent wrote: »
    an inlay is almost a crown ... its a lab made filling so its a lot stronger than a regular filling and it can also be better crafted to the existing anatomy of the tooth. Its also far less destructive than a crown and carries IMO ... with my anecdotal findings .... a lower occurance of pulp death compared to a crown. Its often a superior restoration aswell due to the afore mentioned reasons. Sometimes one can ONLY do an inlay. I do quite a lot of them (not single surface on exempts you dentists out there ;) )

    Also your dentist IMO is correct re the not needing to replace a wisdom tooth if indeed it has been extracted. If you are expecting NHS work to replace a wisdom tooth aswell then I would say that would be extremely unlikely to be provided.

    It sounds to me like there is a clear break down in communication between you and your dentist and I would suggest calmly voicing your concerns to your dentist.

    I would hazzard a guess that if english is their second language then its quite possible they provided an inlay and called it a crown as they may have either not known how to completely express it to you or they may have felt it was a simple way to explain it to you. Not everyone has a good grasp of what we try and explain believe me. Also they fall in to the same treatment band (band 3) so from a pricing perspective they may have felt they were explaining to you but you clearly didnt get them from what you have said.

    Thanks WelshDent,

    To be honest I explained my concerns over the side tooth its quite visible so I wanted something better looking which this is most certainly not, so thats why when I asked was it a crown I was happy because of what I thought it would look like.
    Back to the wisdom tooth, that broke last week as well ( a bad week for my mouth) it had been a bit tender, so she said it could not be saved, I asked is there anything that could be done because I have a tooth next to that and then a gap, she said a bridge at a cost of £750, I said would that then cover where the wisdom was and my little gap, she said yes!, she also said I really need that otherwise I would be chewing on just one side of my mouth which would not be a good thing, then yesterday when I went she said she would only be doing a 2 bridge tooth at a cost of £500 as I dont need the wisdom tooth covered, so now I am really confused and when speaking to the receptionist yesterday when I went back she said I shouldnt have any bridge work done until my mouth has healed..........................
    Sam B
  • welshdent
    welshdent Posts: 2,000 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You DO need to leave it 6 months to heal up because the bone will rapidly shrink. FWIW I wouldnt ever recommend a wisdom tooth be replaced in one of my patients in normal circumstances. Re the inlay - they are usually good restorations with regards to looking nice in the tooth. It may be a case that the colour match wasnt great. you can sometime see the interface between tooth and inlay because its not always possible to gain a perfect match ... but they ARE a good restoration and I know i would prefer that to a crown if one was possible
  • brook2jack
    brook2jack Posts: 4,563 Forumite
    First things first...

    You should have a written treatment plan detailing what you are having done , how much it will cost and whether it is nhs or private treatment.

    You should be addressing the problems that caused you to need extraction/ crowns in the first place otherwise none of this treatment will last particularly the bridge.

    Was the inlay nhs or private? If private then it should look good, if nhs then I'm afraid you're stuck with the look.

    If you are spending money on private treatment then good communication is key.you obviously need preventative advice so look for a dentist with a longer term view than just repairing damage.

    If you have not given the dentist the chance to remedy the problem(if private) then you can't really demand all your money back.
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