Boots 1000 point glitch

DIVEANGEL

If you placed an order online over the weekend just check you've received the 1000 additional points.

I placed two orders for over £50 and only received 800 on each occasion. I emailed Boots via the site with my order numbers and the missing points were added straight away

Mothership

Thank you for your post , been wondering what has happened to my points, got confirmation email with the amount due, nothing is showing as points pending yet , they order is due for collection on the 28th, they usually show a few days before.
Now I know what to do if they don't appear. Thanks again.

Meadows

DIVEANGEL wrote: »

If you placed an order online over the weekend just check you've received the 1000 additional points. I placed two orders for over £50 and only received 800 on each occasion. I emailed Boots via the site with my order numbers and the missing points were added straight away

Was that a total of 800 or 800 + 200?
The 1000 points offer for a £50 spend last week was made up of 800 free points + 200 (=1000) for spending £50.

The Advantage card evening is where you get the full 1000 points + 200 (=1200) points on a £50 spend.

DIVEANGEL

Meadows wrote: »

Was that a total of 800 or 800 + 200?
The 1000 points offer for a £50 spend last week was made up of 800 free points + 200 (=1000) for spending £50.

The Advantage card evening is where you get the full 1000 points + 200 (=1200) points on a £50 spend.

As far as I'm aware I should have received a 1000 additional points. When checking, only 800 points were added, so Boots customer service added the missing 200

Meadows

DIVEANGEL wrote: »

As far as I'm aware I should have received a 1000 additional points. When checking, only 800 points were added, so Boots customer service added the missing 200

Hi I know the bonus points on offer last weekend were 1000 points on the £50 spend (which was made up from your normal 200 + 800 bonus points) the one today and tomorrow is 1200 points.

Boots 1,000-1,200 Bonus Advantage points
Spend £50 in store or online to get the extra points


Boots has a number of special extra Bonus points events coming up, so if you’ve been saving a big shop and need to spend over £50 this is equivalent to a 20% discount.

• 1,000 point event – all stores & online. Spend in-store or online this weekend (Fri 22 to Sun 24) and you get 1,000 points, worth a tenner, per £50 of spend.
• 1,200 point events – some stores & online. On Weds 27 and Thurs 28 Oct in participating stores (see Boots Shopping Event) from 3pm and online from 00.01 on the Wednesday.
• Exclusions. You can't get Boots points on the following: infant milks for babies up to six months old, prescriptions, stamps and gift cards and vouchers. The offer also excludes Boots Travel and Insurance Services, Boots Opticians when you buy glasses or contact lenses, Boots Vision Plan and Boots Hearingcare. On Boots' website you also won't get points when you buy gift boxes or on delivery charges.