We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
I'm so frustrated!
wotnext
Posts: 345 Forumite
My husband has recently changed his account to a basic account on my advice, so that he can no longer run up a huge overdraft, can't access a cheque book and his wages won't get eaten up each month leaving us with nothing to feed the kids. His previous account was with The Co-Operative and he has an overdraft and an outstanding loan with them. They have been calling him regarding the matter and he spoke to them. He has since advised them that he has written (about 2 weeks ago) in which he outlined a repayment plan. However, they have totally disregarded his letter and continue to ring at least 3 times a day. Not only that, they have also called his place of work and left messages with a colleague.
It's now bordering on harrassment. Any advice on what we can do? It's starting to drive me insane. They claim that they can't stop the system automatically dialling our number, which must be twaddle. I can't believe they are allowed to harrass people like that. My husband is depressed and I don't want them pushing him any further. I have spoken to 3 of them over the past 24 hours and told them to stop ringing. I've quoted Section 40 of the administration act, but they've just ignored it. They are still ringing. mad:
What can I do?
It's now bordering on harrassment. Any advice on what we can do? It's starting to drive me insane. They claim that they can't stop the system automatically dialling our number, which must be twaddle. I can't believe they are allowed to harrass people like that. My husband is depressed and I don't want them pushing him any further. I have spoken to 3 of them over the past 24 hours and told them to stop ringing. I've quoted Section 40 of the administration act, but they've just ignored it. They are still ringing. mad:
What can I do?
0
Comments
-
Tell them you will only correspond by letter in future and if they continue to phone you you will report them for harrasment.
There are some threads somewhere with guides! Hopefully someone will be able to help in the morning!
0 -
Agree with SouthernScouser - tell them they MUST correspond with you in writing and that you will only reply to letters. They have to respect this information, and if they ignore it, you can report them, because it is harrassment.:eek:
Until they get this message, continue to tell them that you have requested that they only contact you in writing and hang up on them. With regard to the contacting colleagues, you do have a case against them for harrassment, because they have no right to do this (it is in breach of your privacy rights to share the information about your debt with your husband's colleagues:mad:).
Good luck with sorting this out...!
Piglet0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.1K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.1K Work, Benefits & Business
- 603.7K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards