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Cahoot flexible loan & credit card

Can someone please explain how my Cahoot accounts work. I have a flexible loan with them with a debit bal of 8092. (I think the interest rate is 14.2). I have a Cahoot credit card account and that has a debit bal of 923.00 and an interest rate of (I think) 9.8%. When I want to borrow more on the CC, I have to transfer money into it from the Flexible loan. Am I being ripped off?

I've already made my mind up to transfer the CC to a 0% interest account with HSBC & pay it off within the interest period.

Sorry to be so vague. Am useless with money which is why I'm on here.
:beer: Lightbulb moment in September 2006. Owed £43,000. Aim to be debt-free by May 2010 by a combination of snowballing, tarting and keeping tighter control over spending
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