do u still get discount if shop is out of stock

mrs_baggins

Just a for instance here as I have only just used Tesco online for the first time. If the total bill comes to £58 for example but they are out of stock for this and that which gives a final delivery total of for example 49,98 would you still be able to claim £5 discount for spending over £50 even though you didnt due to lack of stock?

snagglepuss

mrs_baggins wrote:

Just a for instance here as I have only just used Tesco online for the first time. If the total bill comes to £58 for example but they are out of stock for this and that which gives a final delivery total of for example 49,98 would you still be able to claim £5 discount for spending over £50 even though you didnt due to lack of stock?

Hi There,I rang them last week with this same query and they said that even if lots of things were out of stock and your bill came to only a penny ha ha! they will always honour the discount, as do Asda by the way,hope this helps cheers, snagglepuss x

BargainMad_3

I have only ever done ONE tesco.com grocery shop. The offer was for £10 off a £75 spend. I did the order and lo and behold an item was out of stock bringing the total to something like £74 ! I did not get the £10 off.

What really added insult to injury was the fact that the out of stock item was...teabags! They did not substitute this with another type to bring it to £75.

I must admit this was about 4 years ago and so things might have changed since then and no doubt if I'd contacted Tesco I would have got my £10 reduction.

I am sure other people will have had a more recent experience and will put you right - but this was my "early days" experience.

The BIG DIFFERENCE back then was there was no code on the order itself - you handed a "£10 off" voucher to the delivery driver who would take it back to the store and then CREDIT your card with £10. I suppose they looked at the total - £74 - and so did not credit.

The £10 off voucher came in a letter asking me to try tesco.com for the first time.

Now of course you input codes on the order so it is a different operation - I should give it another go I suppose - I seem to be missing out on a lot of offers.

mrs_baggins

thanks . I like knowing whats what before a thing happens.I think its called pessemistic?

snagglepuss

mrs_baggins wrote:

thanks . I like knowing whats what before a thing happens.I think its called pessemistic?

You are just being sensible :beer: better safe than sorry!