Lloyds TSB errors

liamwolves

Hi guys im not sure if anybody has posted anything like this so sorry if im repeating a similar story but i need some advice. Basically i got myself into a bit of trouble and everything came to a head back in june when my parents paid off my near 8k of debts! before anyone says it i know i was immensely lucky to have such support from them and realise my problem might be small compared to many others but...i have a gambling problem and i have only just admitted this to myself and my parents and have got my self into 4k worth of debt again with Lloyds tsb. My parents are obviously livid with the bank because back when they paid the 8 thousand off the bank gave my parents certain assurances such as, they said they would close my credit card, this was not done, they said they would remove my overdraft, not done. they said they would be watching my account on a daily basis and if anything untoward would go through my mother would be contacted, not done. also i had a loan with the bank which i was paying back only 12 a month due to my situation, the lady at the bank increased this to 102 and my mom was transferring 103 into my account to cover the loan but again they were only taking the 12 and the remaining 91 was being spent on my addiction.

Now i realise that it was my own choice to do all of these transactions but my parents havent got the money to bail me out this time now do i expect them to. they tried to complain to the bank for them to clear the new debts but word came back to say they had declined. is there any case for my parents against the bank?

Thanks for reading and any advice would be appreciated, also i am now tackling my addiction with counselling.

thanks guys

david_hellier

I would declare yourself bankrupt if you own no assets.

barbiedoll

Were any of the bank's promises made in writing? Or on the phone? If so, get your parents to lend you one final tenner and send a subject access request which will show all activity on your account, including transcripts of telephone calls. You could then complain to the bank that their staff did not do as they promised and that your account was compromised because of it. If they spoke to a member of staff in the bank, it may be worth making an appointment to speak to the member of staff, maybe with the branch manager to see why their instructions were not followed. Again, this should be followed up by an official complaint. I think that you will probably have to pay the money back but perhaps you will be able to get away with not having interest added. But knowing the banks, I wouldn't hold your breath.

You are very lucky with your parents, I'm not surprised that they are angry with you although I can see why they are annoyed with the bank also. But to be honest, it is not the bank's job to police your account, but then again, they shouldn't have said that they would. And the loan payments problem is definitely their fault as much as it is yours. I don't know how this one will pan out, but good luck with your counselling. There is a very good gambling board on this site, you may get support and advice on there too.

liamwolves

hi thanks for your replies, ive already been into branch to see the bank manager and she says although they promised several things they did not keep up which 'concerned' her, the bank stood in the position that as a customer it was still my decision to do the things i did which obviously i know thankfully certain people in my family are going to help me account again so i dont have to declare myself bankrupt and i am writing a letter to the bank in complaint but I am not sure of what i will write, does anybody have any experience in this?


thanks again

spadoosh

appologies i dont really have much sympathy for your 'addiction' especially when your parents seem to be going through soo much to help you out. Your money worries are yours and its awful your passing them onto your parents. I tihnk you need to grow up a little bit and realise you cant just take take take. Your at university so money is problem enough without being stupid a frivelous with someone else's moeny.

Cut back. You need to really its the last decent thing you can do. That means no going out (which im sure you will be doing) spending money only on food, rent, fees and neccessary expenses. It will mean you might have an awful couple of years but you do need to learn the lesson. Youre aware now and was then really of what happens when you dont pay back so should immediately stop trying to hide and get out of paying. Yes you might have good family to pay it off but they will not pay it off forever.

I know im being pretty harsh but i was in a similar situation at uni and its only ever gonna cost you more thanmoney if you dont sort things out.

I would like you to take this as advice and not a lecture, im just being a bit more realistic than you are. As for the payday loans, stop them and do not do them again.

wistles

Similar story to yours obviously for a much greater amount.

The court said he had to pay.

news.bbc.co.uk/1/hi/uk/7243656.stm

liamwolves

I completely agree with you spadoosh, im tryin to sort myself, im not going out and im doing things around the house to try and help my parents out, they dont deserve what i have done and i do need to grow up your right. I am not trying to get out of paying for me, I am trying to do it for them. believe me every penny i have had off them they will be getting back and more but i dont want all of their savings to go on my stupidity, thats the only reason I am asking. they dont deserve what i have put them through and when i have a job hopefully earning good money i will be making sure they enjoy their remaining years to try and put right all the pain and hurt i have caused.