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What am I entitled to?
mikeyd
Posts: 69 Forumite
Not sure what section to post this in.
I bought a Q-Be Mp3 player from Dixons in February this year when it was on sale. The screen has stopped working on it. I went into Dixons and they said they no longer stock them but would give me a credit note. I didnt take it and said I would contact the manufacturer and am still waiting for them to get back to me.
But if the manufacturer cannot replace the unit (I'm not sure if they are still manufactured) do I have to accept a credit note, because looking there is nothing I would want to buy in Dixons, as any similar spec. of mp3 player is about 3 times as big.
I bought a Q-Be Mp3 player from Dixons in February this year when it was on sale. The screen has stopped working on it. I went into Dixons and they said they no longer stock them but would give me a credit note. I didnt take it and said I would contact the manufacturer and am still waiting for them to get back to me.
But if the manufacturer cannot replace the unit (I'm not sure if they are still manufactured) do I have to accept a credit note, because looking there is nothing I would want to buy in Dixons, as any similar spec. of mp3 player is about 3 times as big.
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Comments
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bump bump ..0
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No you dont have to accept a credit note, you are entitled to a refund.0
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hi hubby works for the company only allowed refund if you have reciptRECLAIM YOUR BANK CHARGES I DID LOL £6K BETTER OFF, £293.00 EQUITA BAILIFFS WON, £600 APPROX WELCOME FINANCE PPI WON,CAPITAL ONE £944.00 WON
Also helped reclaim over £30,000 for family members my claim to fame meeting our own Mr MSE and appearing on his programme :rotfl:0 -
Thanks, I do have the receipt so I will make sure I get a full refund if the manufacturer is unable to help me.
Thanks0
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