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Bank account frozen?
stonerkid2k10
Posts: 16 Forumite
Hello
Im not sure if this is the correct place for this thread so forgive me if it is.
Anyway I have funds, and i have just been paid from work in my HSBC account.
However i cannot log on to online banking, i get an error reference number and a number to phone. I phoned that number and they said could be a problem with security and i have to go in branch. I went in branch and they couldnt see anything wrong with my account.
When i try to withdraw from an ATM i get the message "Invalid bank account" or "Your bank has not authorised this transaction" depending on which ATM i use.
The HSBC customer service line employees are !!!!!!, and after countless calls cannot seem to help me.
Could someone point me in the right direction and give me some advice as i am absolutely clueless. Im not too fussed about the online banking, I just need my card to work so i can withdraw money as i need to pay rent etc.
All help is appreciated
Thank you
Im not sure if this is the correct place for this thread so forgive me if it is.
Anyway I have funds, and i have just been paid from work in my HSBC account.
However i cannot log on to online banking, i get an error reference number and a number to phone. I phoned that number and they said could be a problem with security and i have to go in branch. I went in branch and they couldnt see anything wrong with my account.
When i try to withdraw from an ATM i get the message "Invalid bank account" or "Your bank has not authorised this transaction" depending on which ATM i use.
The HSBC customer service line employees are !!!!!!, and after countless calls cannot seem to help me.
Could someone point me in the right direction and give me some advice as i am absolutely clueless. Im not too fussed about the online banking, I just need my card to work so i can withdraw money as i need to pay rent etc.
All help is appreciated
Thank you
0
Comments
-
Are you BR?:pB&SC No. 298
Life`s Tragedy is that we get OLD too soon
and WISE too late!0 -
No, i am not Bankrupt0
-
Then why are you posting in the BR forum? You may get more help if you post it in one of the other forums.:pB&SC No. 298
Life`s Tragedy is that we get OLD too soon
and WISE too late!0 -
What forum would you recommend mate?
Sorry i just didnt know where to put it0 -
Also posted in 'Budgeting & Bank Accounts' https://forums.moneysavingexpert.com/discussion/2784748Proudly Banking & Saving With:
█ The Co-operative Bank.
█ Castle & Minster Credit Union.
█ Yorkshire Building Society.0
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