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Asos
Yasmina
Posts: 584 Forumite
I know it's not strictly a voucher issue but just wanted to warn people to be VERY wary of ASOS. They have had a lot of sales on, and I was the first to get excited, esp as they've been very intermittent with allowing codes to be used. MOST of my orders [usually this is if the item's bought on sale] have been cancelled and my money refunded [which takes up to 2 weeks, might I add] - things show as being in 'stock' when they usually aren't. ASOS gets your money upfront, takes up to a week to 'process' the order, then tells you the item is unavailable and you'll be getting a refund. I know it's the bank which sets the time taken to get your money back, but it's not the bank's fault ASOS are acting irresponsibly.
They've also been sending me wrong sizes a lot lately.
They just seem to slap things onto their website which don't seem to exist, or at least have been out of stock for a while. They tell you it's an admin error, and if you complain, they 'suggest' you 'keep an eye out' to see if it's back 'in stock' [possibly only for the same error to occur!] and assure you that this 'rarely happens' - well, it's happened to me 4 times in 1 week.
They've also been sending me wrong sizes a lot lately.
They just seem to slap things onto their website which don't seem to exist, or at least have been out of stock for a while. They tell you it's an admin error, and if you complain, they 'suggest' you 'keep an eye out' to see if it's back 'in stock' [possibly only for the same error to occur!] and assure you that this 'rarely happens' - well, it's happened to me 4 times in 1 week.
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