Help with Ebay

ajs4

can anyone help.... I sold a car last month on ebay for £400.00 sale went through ok but the buyers credit card was dogy, ebay canot get the money off the buyer, who says he did not recieve car, the police asure me he hase registered th car in his name, E bay now want the money back from me but because i was on holiday I never got messages from ebay untill they closed the case because I never got back to them within 3 days and and now demand the money .......WhaT CAN I DOthe will not lissen to me even though I told them the police are involved

soolin

How did he pay, you say credit card but how?

Also, what case and what are ebay wanting money for.

Can you please actually do a really simple time line and then we'll help as best we can.

ajs4

Ok will sent time line as soon as i get home thank you

cyberbob

As i said on your other thread in consumer advice. Did he pay via paypal?

ajs4

hi yes he did he bought the car from ebay and payed via paypal i transfered the money from paypal to my bank which took a week then a week later he collected the car 2 months later whilst my laptop wasnt working and i was working alot he has made a dispute with paypal and won stateing he never gave permission for the payment from his credit card so 3 days later paypal have given him his money back and left me 408 over drawn in paypal which now they are wanting it back i have spoken to the police but they was confuseion in whos card was used as paypal said at first it was someone elses so the police said because i am not out of pocket but only a debt then they was no ofence with me only with the person who owned the credit card and the advice from the police was to not pay paypal ever and let it go to court and the judge would side my way but i have been advised that i am in breach of the paypal act and i have to paypal this mount as i agreed to the terms and conditions of paypal im just waiting to speak to the police to advise them that it was his card he used and to see if they say it is now a differnt story and they will be doing something about it but if some can advise me more please help

also i havnt said the bloke still has my car and his money back and im in 408 in debt with paypal

soolin

Unfortunately you've fallen for an extremely common scam, the scammer must have been overjoyed to find someone who would fall for it.

I honestly don't know what to suggest, if the scammer has persuaded the bank that this was taken fraudulently then yes paypal will persue you for the money.

I can't even see how you can persue the scammer if you don't have any details for him .unless you can somehow find out who has registered ownership of the car.

RoseRed

Surely you should know the details of who you sold the car to as the seller normally sends off the V5 document with the buyers details? If not the details can be obtained from the DVLA for a fee providing you can show reasonable cause, more details are here:

http://www.direct.gov.uk/en/Motoring/OwningAVehicle/AdviceOnKeepingYourVehicle/DG_4022067

You can then pursue the seller through the small claims court, of course another issue could be that a car has been obtained in someones name and with their credit card without their knowledge, in that case it would become a police matter.

hermum

It looks as though from the first post that the car is registered in the same name as the credit card.
Have the police given you a lcrime og number? If so I don't know whether giving this to paypal will do any good.
Have you googled the name from the credit card to see if you can find an address for them?
If the card was stolen, surely buying a car with it is either theft or obtaining goods under false pretences, or something else criminal? If the Police say it's not a crime then what is the deterrent to stop everyone from doing this, other than our own morals?
Have you checked out whether anything else was bought through ebay by them around the same time? If so have you contacted the sellers to see whether they are experiencing a similar problem?

Bluebirdnick

So, the rogue wins the auction.
Paypal take payment from the rogue's credit card.
Paypal allocates the £400 to your account, and you withdraw it.
The rogue collects the car.
Some time later, a person somewhere checks his credit card bill and finds out that a rogue has used it to pay £400 in to Paypal.
The person contacts paypal and says that he did not authorise the payment.
Paypal open a dispute and contact you.
You are on holiday so don't respond.
Paypal closes the case, and refunds the person.
Paypal then comes after you and asks you to make good their loss.
Meanwhile the rogue has disappeared in your car that he paid for with the other person's money.
The Police tell you not to pay Paypal, ever.

Is this the order of events? Unless Paypal are accusing you of somehow being involved in the scam, I really can't see how they can come after you. I guess you should take legal advice, but I'd be very reluctant to pay this back - especially if the police say you shouldn't. Surely it is they who took the payment from the innocent party's card and not you? Surely it is they who decided to refund it, and not you?

soolin

Bluebirdnick wrote: »

So, the rogue wins the auction.
Paypal take payment from the rogue's credit card.
Paypal allocates the £400 to your account, and you withdraw it.
The rogue collects the car.
Some time later, a person somewhere checks his credit card bill and finds out that a rogue has used it to pay £400 in to Paypal.
The person contacts paypal and says that he did not authorise the payment.
Paypal open a dispute and contact you.
You are on holiday so don't respond.
Paypal closes the case, and refunds the person.
Paypal then comes after you and asks you to make good their loss.
Meanwhile the rogue has disappeared in your car that he paid for with the other person's money.
The Police tell you not to pay Paypal, ever.

Is this the order of events? Unless Paypal are accusing you of somehow being involved in the scam, I really can't see how they can come after you. I guess you should take legal advice, but I'd be very reluctant to pay this back - especially if the police say you shouldn't. Surely it is they who took the payment from the innocent party's card and not you? Surely it is they who decided to refund it, and not you?

It does not work at all like that with paypal, that's what all the warnings are about on every page and every email you get when you accept it. The OP has falled for the most common scam, the scammer could probably not believe his luck. Unfortunately ignoring the paypal advice and warnings means the OP is liable and needs to try and sort this out, and for that he must get the persons address who has registered the car.

being a car this should be easier to sort as opposed to say a scam on a laptop, a car owneer can be traced, an owner of a laptop cannot.