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Equifax/First Direct

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As anyone had any dealings with this firm.I applied for a mortgage with First Direct and they use these clowns for the credit report,theve come up with a linked address to me which as nothing to do with me.Ive raised an online dispute about this, does anyone know how long they take to sort this kind of thing out.Ive tried ringing them and you get through to a Philippines call centre which are useless but if you put it in writing it goes to a po box in Bradford....First Direct are not very good also...Does anybody know....thanks

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  • Can't answer for equifax, but on the whole First Direct get a great write up here by many people who use them! For you to make a comment ".First Direct are not very good also...Does anybody know....thanks" is quite a sweeping generalisation to make.

    a) Equifax seem to have passed you around from pillar to post, am sorry to hear that.
    b) First Direct seem very good, and from what I've seen are some of the best out there (not that says a lot!)

    Hope you get a prompt answer for equifax soon.
    Feb 2012 - onwards MF achieved
    September 2016 - Back into clearing a mortgage - Was due to be paid off in 32 years in March 2047 -
    April 2018 down to 28.00 months vs 30.04 months at normal payment.
    Predicted mortgage clearing 03/2047 - now looking at 02/2045

    Aims: 1) To pay off mortgage within 20 years - 2037
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