Clydesdale Bank Mortgage Experiences?

mra12345

I am currently in the process of being approved for a FTB mortgage through Clydesdale bank. Just wondering if anyone has used them in the past? I have been very unimpressed with my adviser (sadly I am tied in due to the lack of 95% deals in the market) who has ignored calls, gone off on holiday without any communication, phoned in sick and just generally been inefficent and poor.

The staff at the processing centre however seem the complete opposite and good at their job. The process itself seems unusual as all the credit searches are done at the start of the agreement in principle stage with nothing further required at the processing centre level. It seems strange that they go to the underwriter at an early stage?

I am hoping to hear back from him shortly confirming he has sent across all paper work but it is very frustrating. What are other people's experience? Is this just the mortgage process in general?

mra12345

No body using these cowboys? I wish I wasn't!

globetraveller

I wish I had never moved my mortgage to CB. What a disaster- for me and for thousands of others. I just hope that they have replaced their faulty calculator now. I can never put my trust in this shower in the future.

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