Question about Halifax response to CCA request

z0mbies

Hi

I have a question regarding a CCA request on Halifax credit card.

I was originally being chased by Westcot however after sending them x2 CCA requests they did a sly one and sold the debt onto iQoR.

After a few letters from iQoR I recently sent them a CCA but it appears they have passed it back to Halifax as they (Halifax) have just sent me a letter asking for my 16 didgit card number.

The letter says:

Dear Mr So&So

Account Reference: XXXXXXXXXX

Thank you for you letter which I have attached for your reference.

You have not quoted a valid account number.

In order for us to consider your request, please supply us with a valid 16 digit credit card number for your account.

So my question is, if I am disputing the fact I owe money... do I send Halifax this number? Surely they should have it already? What if I no longer have the card?

They do quote a 10 digit reference number on their letter, which is the same reference number used since this whole debacle started.

On a positive note, thanks to this forum I did have great sucess with Lowell Group / MBNA and now owe them nothing!

Many thanks,

Lee

z0mbies

Morning folks.

I'd really appreciate some advice here if anyone can help?

Many thanks!

z0mbies

Anyone?

I'm keen to resolve this ASAP but I'm really struggling to know what best to do.

Alternatively, is there anywhere else I could ask for advice on this?

Cheers

DGJsaver

z0mbies wrote: »

Anyone?

I'm keen to resolve this ASAP but I'm really struggling to know what best to do.

Alternatively, is there anywhere else I could ask for advice on this?

Cheers

http://forums.all-about-debt.co.uk/index.php

z0mbies

Many thanks, I'll have a look over there