Update on Ultimate Festival Pack win :)

Savvybunny2009

I am pleased to say I had a call from a lovely lady at the PR company today who was kindly looking into the problems with my prize, although they cannot send the missing items as there were only five packs ever made, they arranged to send me a £150 Blacks voucher instead so I may buy the bits I would like to make up for the loss.

I am really pleased at how this was handled, we were able to meet halfway on a compromise and I am delighted with the vouchers. I shall be writing a letter of thanks and praise once they arrive

Thanks to Toniq and everyone who gave me advice of how I should handle the problems I had, the kindness of others on this forum is truly amazing. Thank you :T

eviledna71

Glad you are getting it sorted Savvy.

The people on here are amazing!:j

fire**fly

brill, well done :T:T:T

everyone on here are fantastic :j

mjm3346

:TCongratulations, glad it was sorted:T

NOODLES

:T well done

enderit

Good it's sorted now - annoying when these things happen

hayleyw1

well done :T