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A lovely vist from Provident!
abc1989
Posts: 176 Forumite
Hmm, Yes all I can say is WOW
I answered the door to my area manager let him in to discuss my DMP, I'm just about to enter
He was so rude, I felt like crying...I understand I'm in a bad situation etc.
I showed him my paper work and he demanded who my other debts are currently with! He literally threw my paper work down and threw his clip board and pen to say he's spoken to me
He's advised me not to go into this DMP as he's going to lose me as a customer,
I feel so be-littled and embrassed about it
Has anyone else had something like this happen?
I answered the door to my area manager let him in to discuss my DMP, I'm just about to enter
He was so rude, I felt like crying...I understand I'm in a bad situation etc.
I showed him my paper work and he demanded who my other debts are currently with! He literally threw my paper work down and threw his clip board and pen to say he's spoken to me
He's advised me not to go into this DMP as he's going to lose me as a customer,
I feel so be-littled and embrassed about it
Has anyone else had something like this happen?
Help me!
0
Comments
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Don't worry about him being rude and definitely ignore his "advice" about not going on a DMP! He has absolutely NO rights to any details of your other creditors, you do not have to give him this information. You should contact Provident (in writing) and complain about his attitude, you are obtaining help with your debts and it is none of his business how you do that. When you contact them, tell them that you are not able to pay a doorstep collector any more and that you wish to commence payment by standing order or by weekly/monthly cheque or postal order. At the rate of interest they have been charging you, they have no right to treat you like that! :mad:
(I've worked for Provident, I know exactly what they're like!)"I may be many things but not being indiscreet isn't one of them"0 -
Thanks Barbie! I think Im just utter shocked that he has the cheek to come into my home and be-little me like this!Help me!0
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Have you reported this clown to the police? (not 999)0
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Have you reported this clown to the police? (not 999)
Eerrr why?
OP invited him into her home.
OK he wasent nice but he hasent broken the law.I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
"A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
***Fall down seven times,stand up eight*** ~~Japanese proverb. ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
One debt remaining. Home improvement loan.0 -
Hi abc,
Definately don't let him in again and do what you think is right for you, not what's right/good for provident!
Good luck in getting sortedIf you've nothing decent to say, perhaps you shouldn't say anything.
£2 savings jar £300:D
Total credit card debts £1250:mad::mad::mad::mad::mad: - Will I ever learn!!0 -
I would suggest that if he does it again, make a complaint to the Office of Fair Trading who regulate lenders.Best Regards
zppp
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Funny thing is, before he payed me a vist I rang him and explained the situation and tried to give the details of the DMP over the telephone and he refused to take them as he said that DMP company would be in touch with him!
I'm currently looking for the complaints procedure of their website!
Gosh don't they hide this well! Help me!0
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