DCA and MBNA

winner12

Hello again
Just had a letter to say MBNA have passed my account to a DCA and I should send all payments and letters to them from now on,MBNA had accepted my DMP which I have paid on time they defaulted me last month so is this normal practice

Triggles

Unfortunately it can be. MBNA sent ours all over the place, and not once did we get any notification from MBNA as to them assigning it to someone else. Just a nasty letter from the DCA. I have noticed, however, that this seems to be common practice with a lot of companies. We have 8 or 9 debts that we are sorting through, however, not ONE has had the decency to send us some type of notification when the account gets sent elsewhere. Personally, I think they feel that keeping us on the wrong foot makes us more vulnerable and more likely to pay simply to end the hassle.

winner12

Hi there
Thats what I thought they had done Capital One have done something similar but its bounced back to them and Im still waiting for them to accept my DMP have MBNA used more than one DCA then with you Im not going to be bullied by them who do you pay the DCA or MBNA

Hannah_10

If you haven't yet seen it, you might find saltnviengars first post on this thread very comforting.

https://forums.moneysavingexpert.com/discussion/2673537