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Buy As You View - bayv

My sisters has an account with them and currently has a king size bed from them.

However she keeps missing payments and are threatening to take the item back. She understands the system, if she doesn't pay for an HP item she loses it. However, they are insisting that they krrp the mattress AND they charge her full price for a new mattress for the base, even though they will resell the base again.

So, they want to charge her for the full item after taking it.

Comments

  • Whilst we can not disscuss private information on a public forum such as this I can confirm if this advice or request has been made it is incorrect I would please ask that you sister call the customer services management team and I am sure we can resolve this issue.

    Kind Regards
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    is the matress on hygenie grounds?
This discussion has been closed.
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