bank has taken all my redundancy money and left me penniless and with an overdraft

chuckley

so let me get this straight....

u have a Barclays acc on an 'arrangement' of £10 a month?!
u pay this £10 'manually' i guess?
u get a redundancy cheque and pay it into another barclays account?
they wipe off all/most the debt with this 'random' 4k amount?!

did I get it right?!

little_oak

no a barclays bank account and a barclay card. I pay the barclay card off at £10 a month. Every month I go onto my account and transfer a £10 payment to barclaycard. I put the money into Barclays and they took jut under £4000 to pay off the card despite there being an arrangement in place and without letting me know. In the meantme I use my barclays account to pay some bills and get my son's school uniform etc. When I visted the internet banking to pay the remained of my bills and motgage etc. I find I am in my overdraft with not enough left to pay my blls without increaseng and exceeding my od limit. The money was because had been made redundant. As I had only been with the firm and not entitled to statutory redundacy the money was issued in a letter stating it was in lieu of notice (the firm thought it was doing me a favour as they didn't actually have to pay me anythng). Trouble is that now means I can't sign on as i have techncally been paid for two months at my old salary, potentally more by the DWP. I can't sgn on until i have completed the period that the dwp say that money should have lasted. Bank bascally said tough! we have a right to do this.