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Right mess with CCCS...HELP!!!!
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happymonkey40
Posts: 83 Forumite
I had a DMP with CCCS, the asked for wageslips etc which i sent them, they sent up a plan, but i thought the monthly payment was quite high, when i looked closer they had worked out by husbands wages on an average including overtime. I contacted them but they state that is what his average earnings are, as the overtime does not show separtly but as his bulk gross pay. I have explained that his is only guarnateed 40 hours a week, and any extra time he gets paid for. I have made 1 months payment to them but i know getting nearer xmas there will not be any extra hours so then he will only be getting his basic hours. I am panicing now and done know what to do. Please help, and advice would be gratefully received.
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Have you tried calling the CCCS and explaining this to them?
This should be your first step really.LBM & Debt July 2010 [STRIKE]£19,000[/STRIKE] now - £11,619.60 Long Haul Supporter #247
Remember Income > Expenditure = MSE Heaven :A and Income < Expenditure MSE Hell
Current STB (sticking to budget) Counter - day 109 (Personal Best - 109 days!)0 -
If CCCS won't budge then maybe change DMP provider eg payplan, cap or do your own self-administered DMP?DMP member no 390
Start date August 2010 - End date June 2019 (but working on it) Now down to September 2018 - now August 2017:j0 -
happymonkey40 wrote: »I had a DMP with CCCS, the asked for wageslips etc which i sent them, they sent up a plan, but i thought the monthly payment was quite high, when i looked closer they had worked out by husbands wages on an average including overtime. I contacted them but they state that is what his average earnings are, as the overtime does not show separtly but as his bulk gross pay. I have explained that his is only guarnateed 40 hours a week, and any extra time he gets paid for. I have made 1 months payment to them but i know getting nearer xmas there will not be any extra hours so then he will only be getting his basic hours. I am panicing now and done know what to do. Please help, and advice would be gratefully received.
Hi happymonkey
Without knowing your full details, I am not able to advise you regarding this, but if you send your client reference number to [EMAIL="contactus@cccs.co.uk"][EMAIL="contactus@cccs.co.uk"]contactus@cccs.co.uk[/EMAIL][/EMAIL]
I will forward your query on to our client support team who will look into this for you.
Regards
Sue
I am a CCCS Debt Counsellor and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on CCCS in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy0
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