Help :(

lauren1224

Ok.. so I got cut off from my contract in Feb, stupid idea why I took out a mobile contract again I have no idea! but as the story goes i've tried to keep up with payments and got down to £152, so as far as I knew I had to pay that and that was the end of it.

I got a letter on the 18 jul saying the payment was due immediatley, (this was from a company called NDR northen debt recovery) rang them and explained the situation and that I would pay when I could but for now I was unable to pay anything.

Heard nothing and this morning I get a letter from buchananclark + wells which said that i either pay £162 to be reconnected and contiunue with my contract or £807.19 if I do not wish to be reconnected.

So basically my debt has gone from £152 to £807... I went to citizens advice and they said to offer to pay them £1 a month until i'm back in a job.

IS there any way at all I could just pay the £152 and be done with it for good, I know this is what a friend of mine did when he was cut off they didnt even give him the option to contiune with his contract...

I am so fed up right now...

Marisco

Hi Lauren, welcome to the boards. First thing to do is to write to them and ask for a complete breakdown in charges and how they arrived at that figure - always write, don't phone, that way they cannot deny or make things up:mad: Oh and go PAYG in future;)

lauren1224

thank you for welcoming to me, I've been lurking around for a while nosing at topics as I get the money saving email, I have only just joined now thought as I'm in desperate need of help. I emailed Orange this:

I got cut off from my contract in Feb 2010, the i've tried to keep up with payments which started out on the 22nd feb 2010 at £242.04 which is how much I owed when my contract was cut off.
I got the payment down to £152.04, so as far as I knew I had to pay that and that was the end of it. I lost my job a few months ago and have been on job seekers allowance, so keeping up with the payments has sometimes been difficult. I have had quite a bit of financial difficulty of late.
I got a letter on the 18 jul saying the payment was due immediatley, (this was from a company called NDR northen debt recovery) I then rang them and explained the situation and that I would pay when I could but for now I was unable to pay anything.
Heard nothing and this morning 31/08/10 I get a letter from buchananclark + wells which said that i either pay £162 to be reconnected and contiunue with my contract or £807.19 if I do not wish to be reconnected.
So basically my debt has gone from £152 to £807... I went to citizens advice and they said to offer to pay them £1 a month until i'm back in a job.
IS there any way at all I could just pay the £152 and be done with it for good, I know this is what a friend of mine did when he was cut off they didnt even give him the option to contiune with his contract...
What would be the best course of action for me to take, should I send Orange a copy of all my letters and bank statments and such to demostrate that i've been on trouble latley. All I want to find out is if there is any way at all I can settle the remaning balance with Orange for the £152.04 and then stop my contract all together?
to see what sort of response I get, and if needs be I will mail all the information needed to them to see if there is anything I can do about this problem. I shouldn't have got another contract, and they only reffered the debt to an agency whilst I was away for a week and unable to respond... Oh dear..
thanks for you're help!