100 Bonus Nectar Points

epm-84

clyndu wrote: »

Worked ok for me and I don't have the paper coupon.

Have you actually got the points though or just a message saying your details have been submitted?

JustaNewbie_2

Worked for me. Mine said "Thank you. Your points will be added to your account within 28 days" or something like that.

Daftanian

JustaNewbie wrote: »

Worked for me. Mine said "Thank you. Your points will be added to your account within 28 days" or something like that.

It worked for me, as I got the same message.:)

clairet1961

Received this reply today:

Hi Claire,

Thanks for your email.

I'm really sorry you experienced this problem. With regards to the card error, this will be because the 'Submit' button was pressed again while the first submission was being processed. Your Nectar card number will have been registered for the 100 points, but if you can just send me your card number again, we will check this and manually add the points if necessary..

I look forward to hearing from you.

Kind regards

Georgie
Sainsbury's Diets Team

Sainsbury's Supermarkets Ltd, trading as Sainsbury's Diets, 33 Holborn, London EC1N 2HT.
Registered in England and Wales - company registration number: 3261722
VAT number: 660 4548 36

Emstick14

I got Ajax Error and then "card number already used" and I definitely only clicked submit once, well twice but 2 different times if you see what I mean:)

Wolfhound

clairet1961 wrote: »

Received this reply today:

Hi Claire,

Thanks for your email.

I'm really sorry you experienced this problem. With regards to the card error, this will be because the 'Submit' button was pressed again while the first submission was being processed. Your Nectar card number will have been registered for the 100 points, but if you can just send me your card number again, we will check this and manually add the points if necessary..

I look forward to hearing from you.

Kind regards

Georgie
Sainsbury's Diets Team

Sainsbury's Supermarkets Ltd, trading as Sainsbury's Diets, 33 Holborn, London EC1N 2HT.
Registered in England and Wales - company registration number: 3261722
VAT number: 660 4548 36

What a load of rubbish that is. I put in my details and Ajax Error came up straight away. Thanks anyway op.

belly_dancing_girl

clairet1961 wrote: »

Received this reply today:

Hi Claire,

Thanks for your email.

I'm really sorry you experienced this problem. With regards to the card error, this will be because the 'Submit' button was pressed again while the first submission was being processed. Your Nectar card number will have been registered for the 100 points, but if you can just send me your card number again, we will check this and manually add the points if necessary..

I look forward to hearing from you.

Kind regards

Georgie
Sainsbury's Diets Team

Sainsbury's Supermarkets Ltd, trading as Sainsbury's Diets, 33 Holborn, London EC1N 2HT.
Registered in England and Wales - company registration number: 3261722
VAT number: 660 4548 36

Thanks for the heads up. I had the same problem, so have emailed them with my Nectar Card number. Fingers crossed!

Lugh_Chronain

Have just done the same thing as there definitely appears to be a fault on their website.

spora

I just tried and it worked fine for me

CyberAngel_2

thanks, just entered my details and it said points will be added in 28 days
thank you