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HFO CCA request - out of time?

Hi Everyone

I've been contacted by HFO for a Barclaycard debt, and sent them a CCA request letter.

They've replied saying that my request has been forwarded to Barclaycard and it may take between 1-3 months before they receive it and forward it to me for my perusal.

Are they allowed to take that long???

Also I moved three years ago, and informed all my creditors of my change of address, but this one seems to have fallen through the cracks, as it was being passed from one DCA to another. HFO have tracked me down at my new address anyway, and have sent through a copy of my credit report. It shows the debt owing to Barclaycard as £3,439. However HFO are claiming that I owe them £4808.73!

They said that they have been sending me letters to my old address, and I assume that they’re claiming that I owe them the extra in charges for each letter that they sent to my old address, which I never received and to which I therefore didn’t therefore respond.

Can they do that? Do I owe them the extra money? What do I say to them to get it reduced back to the amount that I actually owe?

Thanks in advance!

Comments

  • ddavis
    ddavis Posts: 336 Forumite
    Nope.

    12 days + 2.

    Just ignore it and send the follow up letter when that time period has passed :)
  • bottleofred
    bottleofred Posts: 2,902 Forumite
    Hi Scarlett,

    They are chancers, just tell them to get lost and do what ddavis has advised.
    If you've nothing decent to say, perhaps you shouldn't say anything.

    £2 savings jar £300:D
    Total credit card debts £1250:mad::mad::mad::mad::mad: - Will I ever learn!!
  • Scarlett
    Scarlett Posts: 315 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks guys.

    What about the extra charges? I don't think they're in line with my original agreement!
  • Jinx
    Jinx Posts: 1,766 Forumite
    Debt-free and Proud!
    If they havent got the CCA I expect you wont be paying them so the extra charges wont matter. If they do find the CCA at a later date and its enforceable then you will need to pay the debt.

    FYI I have just sent the final 'Im not playing' letter to Credit Solutions re a Barclaycard debt....they couldnt find mine either - they just sent terms & conditions. HTH :)
    Light Bulb Moment - 11th Nov 2004 - Debt Free Day - 25th Mar 2011 :j
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