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making Comet honour redemption certificate
sharon1_3
Posts: 1 Newbie
we bought a digital tv in July 200 and took out the insurance with a money back policy at the end of the term.
the tv is now 5 years old in July and we have never received the redemption certificate although we followed the procedure to the letter.
any ideas how I can force Comet to honour thier obligation
the tv is now 5 years old in July and we have never received the redemption certificate although we followed the procedure to the letter.
any ideas how I can force Comet to honour thier obligation
0
Comments
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Why are you asking NOW what to do about it? Why didn't you chase the redemption certificate non-arrival at the time, when it would have been a lot easier to do something about it?0
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With these kind of offers it is always best to use recorded delivery as when it comes to making a claim they usually deny ever receiving your application.0
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am sure there was something about this on watchdog notso long ago?
in the end the company paid out (cant remember if it was comet or not tho)
maybe u should check out the watchdog website or give them a call...0
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