First Direct full and final ?

mummytofour

Hello,
I wonder if you could help me? I sent FD a letter regarding a F and F for a CC I have with them. I offered 40% of the value in order to clear this card. I have been on a DMP with CCCS for 2 years and 8 months. I am currently on IS but have not changed my CCCS budget as I wont be on IS for long.

Yesterday, I got a text from FD asking me to call them re the letter I sent. What are FD wanting me to say to them? As I would like to be prepared for any conversation they want to have. It would have been so much easier if they could just communicate by letter:cool:

Any advice gratefully received, thank you :-)

DGJsaver

I would write back giving a time limit on your offer , reiterating that you wish it to be a full and final settlement , no other terminology will do...anything they tell you if you phone them , can be denied , thats why they want you to call

GeorgeUK

They are probably wanting you to phone them so they can ask you to increase your payments. As DGJsaver says, just keep everything in writing. If they want to make a counter offer, they can do that quite easily in a letter.

fatbelly

A full & final settlement deal is a negotiated settlement and it's the one time when I would (and do) talk to the creditor. The last time I did this I managed to move them down 12 percentage points - still not enough. If it had been do-able I would then have said 'that's OK - please confirm it to me in writing'

Then the usual rule applies - no payment until I'm happy with what I've got in writing.

Of course they may try to mess you around. I'm happy I can give as good as I get but it depends on the individual. It's just a faster way of getting to that end-point document if you can face it.