Moorcroft, Orange & Charges

sgx.saint

Hey All.

Is it possible to claim unfair charges back from a mobile phone operator? In this case orange.

Long story short, I failed to keep up repayments due to my financial situation on my Orange phone bill over 12 months ago.

I am currently on a self managed DMP and I have been paying Moorcroft Debt Recovery ever since Orange handed over the account to them.

My current balance is £720. It has just struck me now how high that is. I was only on a £25 a month tarrif.

So as I have asked on here, can I reclaim any charges against Orange? If so, is the procedure the same as that for bank charges?

Would I also have to notify Moorcroft that I am claiming back unfair charges from Orange, and therefore the account would have to be put on hold?

Thanks

Bambywamby

Might as well have a bash - if you dont ask you dont get.

Good luck xx

sgx.saint

Well thats what I was thinking.

But before I send a templated letter, I want to make sure that what I am saying is legally correct.

Anyone else have any input?

sgx.saint

***bump***