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Moorcroft, Orange & Charges
sgx.saint
Posts: 1,615 Forumite
Hey All.
Is it possible to claim unfair charges back from a mobile phone operator? In this case orange.
Long story short, I failed to keep up repayments due to my financial situation on my Orange phone bill over 12 months ago.
I am currently on a self managed DMP and I have been paying Moorcroft Debt Recovery ever since Orange handed over the account to them.
My current balance is £720. It has just struck me now how high that is. I was only on a £25 a month tarrif.
So as I have asked on here, can I reclaim any charges against Orange? If so, is the procedure the same as that for bank charges?
Would I also have to notify Moorcroft that I am claiming back unfair charges from Orange, and therefore the account would have to be put on hold?
Thanks
Is it possible to claim unfair charges back from a mobile phone operator? In this case orange.
Long story short, I failed to keep up repayments due to my financial situation on my Orange phone bill over 12 months ago.
I am currently on a self managed DMP and I have been paying Moorcroft Debt Recovery ever since Orange handed over the account to them.
My current balance is £720. It has just struck me now how high that is. I was only on a £25 a month tarrif.
So as I have asked on here, can I reclaim any charges against Orange? If so, is the procedure the same as that for bank charges?
Would I also have to notify Moorcroft that I am claiming back unfair charges from Orange, and therefore the account would have to be put on hold?
Thanks
0
Comments
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Might as well have a bash - if you dont ask you dont get.
Good luck xx0 -
Well thats what I was thinking.
But before I send a templated letter, I want to make sure that what I am saying is legally correct.
Anyone else have any input?0 -
***bump***
0
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