survey fees taken but not done

rainbow456

hi.Im a FTB and my offer got accepted.I saw estate agent mortgage advisor he saw papers.he made us sign all papers and took £270 survey fee.he was sure HBOS will accept but after 4 weeks heard nothing then he say if i put higher deposit might work.after another 3 weeks no news.at same time i apply with northern rock myself in 2 weeks they did my survey.i told advisor he agreed to stay with NR.no news from HBOS.asked if survey was done.he said no dont think so.so could i ask for a refund and who to ask? bye

MortgageMamma

Your advisor sounds like a bit of a lazy bones. Don't let him brush you off when you ask questions. Tell him if he doesn't tell you whats happened you will make a complaint he will soon start responding

rainbow456

thanks for replying MortgageMamma.
I know your right he's lazy and wasted a laot of our time, now im worrying i hope the seller doesnt back out of the sale.

I want to know if the seller now says he does not want to sell the house to us, after all this time, and we have already got a solicitor and paid survay fees and northern rock survey fees and application fees.
all these total about £1000.Could i get this refunded to me?
Because i dont have the house. What can i do? and if i want to complain against the mortgage advisor of the estate agent. how and who do i complain to?
please reply back i wait for your reply,
thanks alot.

Sarahpuggy

Hiya,

Im not an expert by all means but your post didn't make sense to me. Just to clarify, you paid Northern Rock to do your survey AND the estate agents?

Ive never heard of that before, but as i said..i am new to all this too. I thought you just paid the lender for whichever kind of Survey you chose to have.

If you could breakdown the £1000 you've spent, someone might be able to help you better.

sarah x

izoomzoom

If I understand correctly, the EA broker is horsing around. He hasn't delivered you anything, so demand for your survey fees back. I think 4 weeks is reasonble time for them to sort our the survey (although we aren't far off that ourselves too but at least I am aware of what the delays have been)

jamminjamaica

keep on at the estate agent.

rainbow456

hi again, thanks for all your comments, i went today and saw the mortgage advisor and he called the bank and found out they did not do the survey , so got a cheque back of £225. very happy now:p

jamminjamaica

rainbow456 wrote:

hi again, thanks for all your comments, i went today and saw the mortgage advisor and he called the bank and found out they did not do the survey , so got a cheque back of £225. very happy now:p

well at least that is that sorted. thank goodness.