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Good news with Jd williams
lindann_2
Posts: 272 Forumite
My hubby who had a problem with Jd williams, we asked for a cca, etc
We got a telephone, call saying that someone has paid in £85.00 bringing the account down to £53.00, totaling £140 which they said we owed them
we did write to them about the charges, l believe they have looked them found that they made a mistake. etc..
any way l asked them to put it in writing etc.. which means watch this space
ty for all the advice..
We got a telephone, call saying that someone has paid in £85.00 bringing the account down to £53.00, totaling £140 which they said we owed them
we did write to them about the charges, l believe they have looked them found that they made a mistake. etc..
any way l asked them to put it in writing etc.. which means watch this space
ty for all the advice..
0
Comments
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The problem is with jd williams when customers send payments the letter and the payment get separated.
So unless you write your account number on the back of the cheque or postal order.
It will just be credited to the suspense account until its claimed.Im an ex employee RBS GroupHowever Any Opinion Given On MSE Is Strictly My Own0
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