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Consumer Power: Have your say on online shopping
Former_MSE_Wendy
Posts: 929
Forumite
The government has asked the Office of Fair Trading to check that consumers are being fully protected when shopping online.
In the vast majority of cases this is the case but there are a few areas the OFT is deciding if it could be better to do with consumers knowing their rights, businesses following the rules and is enforcement working?
The review looks at various ways to help consumer, such as strengthening of payment systems for online purchases, how to reduce spam, should there be an online reporting system on Consumer Direct.
In the vast majority of cases this is the case but there are a few areas the OFT is deciding if it could be better to do with consumers knowing their rights, businesses following the rules and is enforcement working?
The review looks at various ways to help consumer, such as strengthening of payment systems for online purchases, how to reduce spam, should there be an online reporting system on Consumer Direct.
Full details of this and other consultations in the Consumer Power! guide
Let us know your views...
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