I need a number for HFC

ajbrynoffa

I`ve had a direct debit suddenly appear for £34 to HFC and i don`t know what its for,so i tried to ring HFC and its initially an automated service and you need to enter your account number,but i don`t have one as i`m aware!!Therefore i need a number that i can actually speak to someone,can anyone help......i`ve tried the 0870010453 number by the way.....thanks

steve_cov

You don't say whether HFC hosts your current account, but assuming it doesn't, why not call your own bank to ask where this item originated?

ajbrynoffa

They don`t host my bank acoount the Abbey do,all its got on my statement is hfc bank and a reference number.........i`ve got a number now so i`ll try monday morning...thanks anyway

Coupon-mad

Did you buy an electrical item, pc or something similar about a year ago, with a year before you had to make the payment in full?

I ask this because we bought our PC from PC World in Sept 2004, and the DD for payments (including interest) were due to start in September 2005, to HFC Bank. We diarised to pay it all off in full -interest free - in the August, so never paid anything to HFC.

Is there anything like this that you've forgotten about?

BTW my paperwork says the same phone number you've got, but states that they are open 8am till 6pm weekdays, and only 9am to 2pm Saturdays. I would try calling them on Monday if you can't work out what this is all about.

loubie_lou

HFC....what a bunch of cowboys :mad:

nillhouse

loubie_lou wrote:

HFC....what a bunch of cowboys :mad:

Yep, sorry to go off-topic, but Ive had nothing but trouble from these people.
I asked for a paying in book from them in April, got nothing but a load of C**p from them ever since, and just as im filling in the bankruptcy forms,(other debts as well, obviously), online, the damn paybook arrives.:mad:

angeldelite

01484 422022 Halal Fried Chicken:rotfl: mmmmmmmm

ossie

Surely you should be ringing Abbey and query the item. Let Abbey tell you what the charge from HFC was for.

Wonder_Girl

If you don't put a number in it will ask you again for the number twice then will put you through to people as it assumes you don't have a touch tone phone

ajbrynoffa

ok thanks folks,all i can think of is we bought a sofa from dfs about 12 months ago but paid it off after about 6 weeks...........so it could be that......abbey were useless they just gave me the phone number

x_raphael_xx

loubie_lou wrote:

HFC....what a bunch of cowboys :mad:

I agree!! They are a bunch of idiots, they even sent me someone elses paperwork once!! Good job Im honest or I'd have access to the ladys account!!:rolleyes:

Also doesnt Abbey have a DD gaurentee? Complain to Abbey, they've authersied a DD set up without your signiture.