Cancelling Bannatyne's Membership - Help needed!

Undisputedtruth

Hintza wrote: »

1 month's notce is hardly unfair T&C's.

The person who started the thread thought it was unfair that a month's notice needs to be given to terminate his gym membership after serving out his initial contractual terms.

My concern is for the gyms and customers. If they carrying on abusing their customers in terms of contractual obligations then customers would think twice about going back to the gyms. Ultimately this means a drop in income for gyms and people not being able to improve their health.

In fact, the customer (thread starter) who attended Bannatyne gyms felt mistreated after being a long term member and spending lots of money with them.

Now if this customer changed his job and lost the right to use his workplace gym, he is unlikely to return to Bannatyne because of the way he was treated. Thus denying Bannatyne the opportunity to make money from a long term customer. As the saying goes - get greedy get nothing.

fozmcfc

1 month, that's nothing, David Lloyd's insisted on 3 months.

Undisputedtruth

fozmcfc wrote: »

1 month, that's nothing, David Lloyd's insisted on 3 months.

More evidence of Gym Health Clubs abusing their customers who have signed up in good faith.

Domthemon

Most contracts require a months notice even after the initial period ends, eg a mobile phone contract, even out of contract you have to give a months notice of termination of service.

whereswally_2

I had a years contract with Bannantyne's Gym.

I cancelled it, giving 3 months notice, in writing and hand delivered.

I then cancelled my direct debit.

They are now charging me as they said they didn't get the letter that I hand delivered it. They said that I would have been given a receipt for my letter which I wasn't.

I stated that I followed their T&Cs but apparently it is in their procedures, which we do not see, that say about obtaining a reciept for letters.

Where do I stand? I feel I am being punished for their error.

brettcta

i have a feeling if this went to court that you'd find it difficult to prove that you actually delivered the letter. it'd be your word against theirs, unless you somehow managed to wrangle CCTV from them from when you handed it in, but even then you'd still be stuck.

unholyangel

brettcta wrote: »

i have a feeling if this went to court that you'd find it difficult to prove that you actually delivered the letter. it'd be your word against theirs, unless you somehow managed to wrangle CCTV from them from when you handed it in, but even then you'd still be stuck.

Or perhaps if they typed the letter of cancellation and saved a copy of the letter? It should have a "date last modified" or "date created" attached to it.

Going solely on the balance of probabilities of course.