Sky Tv

SwanseaSouthStander

Full List Of Sky Cancellations Offers


Here u go guys,been meaning to post this for a while.Dont forget you,ve got to go all the way in telling them youre cancelling,the guys in cancellations get bonuses for keeping you dont forget.

CURRENT SKY "TURNAROUND" (CANCELLATIONS DEPT) OFFERS:

These offers are all currently valid but Sky can change them every few weeks. Any agent in "turnaround" can offer these deals.

SKY+
====
Sky+ £79 (1/2 price box £49, 1/2 price install £30)
Sky+ £49 if taken with multiroom (keep an existing box )
Sky+ £49 and free moving home offer if you are moving home.

TECHNICAL OFFERS (FAULTY EQUIPMENT)
================================

1/2 PRICE SERVICE CALL (£32.50)
FREE SERVICE CALL (if you refuse above)
FULL FREE INSTALL OF NEW EQUIPMENT( if you refuse both of above AND your current box is over 2 years old. Hang out for this as new equipment comes with 12 months warranty not the 3 months you get with a service call.)

MOVING HOME OFFERS
=================

FREE MOVING HOME
FREE MOVING HOME AND 3 MONTHS HALF PRICE
FREE MOVING HOME AND SKY+ FOR £49 (see sky+ offers above)

(Moving home offers for ROI differ slightly)

SUBSCRIPTION OFFERS (PACKAGE DISCOUNTS)
=======================================

10% OFF ANY PACKAGE FOR 12 MONTHS (usually offered if you are cancelling due to price increase)

25% OFF ANY PACKAGE FOR 6 MONTHS

25% OFF ANY package for 12 MONTHS (taking this offer re-commits you Sky for a further 12 month contract.)

3 MONTHS 1/2 PRICE ANY PACKAGE (if you refuse the 6 months 25% deal)

5 MONTHS 1/2 PRICE only if taking Sky Sports and family pack.

50% OFF CHEAPEST 2 MIX PACKAGE FOR 6 MONTHS (£7.50 instead of £15) if you are cancelling to go to freeview / freesat or are having financial difficulties.)

here's an 0800 number for sky

0800 0510 317

this will provide access to all departments

press 3 and then (options 1 and 2 are for broadband and hd)

3,2 customer services
3,1 downgrade
5,3 cancellations
1,1 or 2 technical
2,1 or 2 installations
4 sales or reinstates


Not sure what board this should be posted on (ADMIN feel free to move it).

p.s. I'm with ntl:mad:

Magic_Dragon

We have just moved and called up to cancel Sky a month ago. Kind lady said we would need to give 30 days notice to cancel BUT gave us our package (with Sky Sports, no movies) for a £1 for 2 months! So we only paid a £1 to cancel instead of the usual monthly price of £38!

We still actually have the contract so may phone them up about the "moving home" options. We are in a very poor freeview area and now the weather is getting worse we need Sky back!

Thanks for the tips :j

humfer

Great list - this should become a sticky of something to maximise the savings for everyone

littlepockets

Thanks for the list.

Does anybody know what would happen if you sign up to the free broadband -would cancelling sky tv mean you have to pay full price for the broadband

As that might stop bargaining for those Sky TV deals

Liney_2

good job its fee to call, currently on hold for 7 minutes!!

huddsta

I've been on hold for over an hour with them before. Made them give me an account credit for £10 to cover the call and my time.

bakerlad1983

they also offer sky+ for free too, just say that u get a free hd box with telewest and that is why you are leaving, happened with me

summersnearlyhere

Just wanted to let you know that I rang up Sky four months ago to add Sky Sport as our local football team were in a play off match. We have everything but Sports normally. I rang to cancel the Sports part before the month was up and was asked why I wanted to cancel it. I told them we don't watch any of them and don't need it. I was then offered three months full package for less money (down to £22 per month for full package compared to £37 a month for everything but Sports). Obviously I jumped at it and he even gave me a date to put on my calender to ring and cancel the full package so I didn't get charged for the Sports later on. I didn't ask for anything and was just offered it!

So I think some of the operators have things to give away too - maybe I was a nice customer on a bad day or maybe he was just a very nice operator and I was lucky! Makes you think though - I'm going to be even nicer if I have to ring again!!

miniemma

I cancelled my sky package over a year ago and have been sent 'please come back' offers in the post ever since but yesterday they actually rang me and asked why I had cancelled so I told them it was due to poor service and the fact the the prices go up and up every year.

I was assured that they were trying to improve their service and offered 6 months half price, free sky+ box and free install

I still said no thanks

voddyman

hi.....i cancelled my sky this week...when i got put through to the retentions dept, i got a quite curt sorry NO offers and they excepted my cancellation with no argument at all..so it obviously does'nt work for everyone...although to be quite honest i not really that bothered to pursue it further,because i've lost count the amount of times my wife and i have sat flicking through a plethora of poor quality channels and found nowt to watch..so unless they phone me with an exceedingly brill deal,i'll manage to live without it i'm sure..:Dplus its amazing what you can find for FREE on the internet:j

Butlers1982

I have had sky for about ten years now and have the works including multiroom. I'm really intrested in Sky+ but dont want ripping off, anyone else upgraded to sky+ recently, if so what offer did u get??