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new quest for advice

As many of my threads with un-reliable collection one simply be is the problem; sent the letter of compliant today recorded delivery.

Another is from Jd williams it self, l am with payplan with both of them why l got two cats from same company l do not know. It is years old,

anyway, its down to £6.44, which my payments through payplan, are £1.10 pro-rata, the debt was only paid £123.00, it would be £129.44p total.

I got a letter of un-reliable, looked at the balance its £140.00, with £6.44 owing,included.. Will be total of £133.56, which will be charges to the account.
Do the Jdwilliams, or un-reliable collections, have to give us a break down when charges was applied etc? If requested, so we can check with Payplan the payments went through ok.. l am so fed up and sick of Jdwilliams..
For simply be, l sent them a complaint letter, also telling them l have reported them to the OFT... It is a case of watch this space. The very rude manager has not written to me, if he was l would got it today..
:cool:

Comments

  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Under OFT guidelines, the debt collectors should present you a statement of your account (breakdown of charges included) when requested - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

    2.2 e. failing to provide debtors or creditors with information on status
    of debts, for example, not providing requested balance statements when
    reasonably requested
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • lindann_2
    lindann_2 Posts: 272 Forumite
    Debt-free and Proud!
    I have asked the company verbally and written, they not answered my query, they just want the money, nasty rude if l was not a lady l would say a naughty word. lolol ty xx
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