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Experian sold in Loan

Hi,

Have have just taken a loan out with a finance company to purchase a car, however I was told that they would provide a free years suscription to experian at no cost.
I have discovered they have charged me over three hundred pounds for this, added of course to the loan, but was told on the phone that it would have to be taken to get the loan, is this legal, and can i get my money back...sounds like a new ppi type scam for comission?:(

Comments

  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 10 August 2010 at 1:21PM
    ppi is not always a scam for commission!

    Im not sure why they would offer a year free subscription to experian, thats hardly an enticing incentive! do you have this in writing or anything else to that matter? i
  • I have the paperwork the sent through after all was completed,
    on the left side of the paperwork, is all the loan figures, on the right is the ppi section and this experian cost!! It also shows the additional apr because of it.
    I would not have taken this had I know the charges and the amount over the term of the loan. I did not need it and did not want it.:j
  • ILW
    ILW Posts: 18,333 Forumite
    Seems a bit strange.
    £300 for a years Experian Subs is way over, it's normally £6.00 mth.
    Also if it is added to the loan I cannot see why it would affect the APR.
    You need to get explanations from the loan provider before going any further.
  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    I've looked into this for you. CreditExpert memberships can be offered as a paid-for optional extra by some finance providers. You certainly shouldn't have been told it was a freebie - maybe there was some confusion here. Also, the amount you mention suggests this is a four-year membership not just one. If you definitely don't want this extra just contact the finance company and I'm sure they'll sort this out for you.

    James Jones
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
  • WRINKLES
    WRINKLES Posts: 817 Forumite
    500 Posts
    I've looked into this for you. CreditExpert memberships can be offered as a paid-for optional extra by some finance providers. You certainly shouldn't have been told it was a freebie - maybe there was some confusion here. Also, the amount you mention suggests this is a four-year membership not just one. If you definitely don't want this extra just contact the finance company and I'm sure they'll sort this out for you.

    James Jones
    Would the Experian representative go to debt free wannabe front page to answer a question
    GRADUATED FIRST CLASS WITH HONORS FROM THE SCHOOL OF HARD KNOCKS RECOMENDED READ IF BY RUDYARD KIPLING
  • Yes, I only wish i could get some one at advantage to discuss it, after many calls all of which are premium rate, I am told if i cancel i get nothing back.
    Yes it is a four year membership, which was lumped on the loan, therefore increasing the payback amount and therefore the apr rate.:mad::mad:
This discussion has been closed.
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